Customer Centricity
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Customer Centricity

Dear colleagues,
These courses are suggested for you to focus on your hidden strength and/or blind spots based on 360-degree LIRICCA assessment report.

  • Specific Courses are chosen to help you develop your blind spots in this specific pillar.
  • General Courses are selected to help you be aware of your hidden strengths in all  pillars. (This category is similar in all pillars)

Regards
Performance and HR Strategy Team

  • Specific

    • Customer Service: Serving Internal Customers
    • Working with Upset Customers

  • General

    • Developing Self-Awareness
    • Strategies to Improve Self-Awareness
    • How to Crush Self-Doubt and Build Self-Confidence
    • Overcoming Obstacles to Leading with Confidence