How to Listen and How to Be Heard (getAbstract Summary)

Companies with diverse, inclusive workplaces perform better. Their employees are more engaged and more productive. In this audio-only course from getAbstract, workplace expert Alissa Carpenter explains how to improve your firm’s inclusivity through better communication and recognition of individual strengths. Her practical, applicable advice on overcoming biases, breaking down silos, boosting engagement and inclusivity, and dealing with uncomfortable situations is relevant to any manager. Alissa also explores ways to build meaningful professional relationships through interactions, celebrating achievements, and defining the roles in a change process.

This audiobook summary was created by getAbstract, one of the world’s largest providers of business book summaries—with more than 20,000 text and audio summaries in seven languages. We are pleased to offer this training in our library.