Course catalog

Working with Your Personal Strengths and Weaknesses

Everyone has strengths and weaknesses, but can you capitalize on what makes you, you? Explore tools that can help you uncover new ways to become your best and most productive self.

Workplace Visualization

Explore workplace visualization: a critical aspect of lean management. Learn how to bring the concept of visuality to the workplace, using examples from real-world companies.

Workshop Facilitation

Discover how to design, prepare for, and facilitate a successful workshop.

Writing a Business Case

Learn how to write a compelling business case that accurately communicates the value of your project to your stakeholders.

Writing a Business Report

Learn how to write a well-constructed business report.

Writing a Compelling Blog Post

Learn how to craft compelling blog posts that help you build an audience—while building your brand.

Writing a Cover Letter

Learn how to write a cover letter that helps you dazzle potential employers and land interviews. Explore the elements of a killer cover letter and how to get it in the right hands.

Writing a Marketing Plan

Learn how to write a solid marketing plan for your business.

Writing a Proposal

Learn how to respond to a request for proposal (RFP) and to craft a well-conceived proposal from scratch.

Writing a Resume

Create a resume that impresses hiring managers and speaks to your personal and professional strengths. Learn about the nuts and bolts of resume formatting, layout, and word choice.

Writing Ad Copy

Learn how to write ad copy that effectively conveys your brand and converts clicks into sales, traffic, and signups.

Writing Articles

Find out how to write articles for blogs, newsletters, and major publications. Learn all the steps, from pitching your story to promoting your article online.

Writing Case Studies

Learn how to write impactful case studies that highlight the success your customer achieved when they used your product, solution or service.

Writing Customer Service Emails

Want to write excellent customer service email? Learn the traits your emails must have, so that your written communications provide answers, build rapport, and prevent write-backs.

Writing Email

Discover the secrets to writing powerful emails.

Writing Formal Business Letters and Emails

Learn how to write formal business letters and emails that are short, clear, and to the point.

Writing in Plain English

Learn to write in a way that is easily understood by your target audience: clear and straightforward, appropriate to their reading level, and free of wordiness, clichés, and jargon.