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Word 2016:Apply a drop cap

You can add a drop cap in Word to the beginning of a chapter or section to enhance its appearance. A drop cap is a large capital letter that, typically, has the depth of two or more lines of normal text.

Word 2016:Creating a multilevel list

In Microsoft Word, you can edit the list levels to organize your numbered/bulleted lists and outlines. You can even custom-build a multilevel list by formatting each list level to meet your preferences