Course catalog
Showing 1-8 of 8 items.
A Design Thinking Approach to Putting the Customer First
Adopt a design thinker’s methods for putting customers first. Learn how to embrace empathy, prototype early and often, differentiate your product, and appreciate failure.
Design Thinking: Customer Experience
Learn what customer experience is, why it's important, and how it can be used to build strong and meaningful customer relationships.
Design Thinking: Data Intelligence
Discover data's role in user-centered design thinking. Find out how to collect, analyze, and visualize information to solve customer challenges and build better design experiences.
Design Thinking: Implementing the Process
Get a practical guide to implementing design thinking in your organization: who to involve, what activities to perform, and how to prototype better products.
Design Thinking: Prototyping
Learn how to use prototyping in the design process to generate ideas, validate concepts, or explore technologies. Discover how to transform ideas into interactive user experiences.
Design Thinking: Testing and Refining
Master the testing phase of the design thinking process by exploring testing purposes, categories, and methods. Find out how to use testing to learn about the user experience and apply feedback.
Design Thinking: Understanding the Process
Learn what design thinking is, where it fits into user experience, how the process works, and what it can help you achieve.
Design Thinking: Venture Design
Discover the key principles of venture design and discover the tremendous advantages it brings to entrepreneurial efforts, both within startups and major multinationals.