Course catalog

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Making Quick Decisions

Learn how to quickly make smart decisions at work. Get practical tips for accurately defining the problem at hand, generating options, and making a decision that sticks.

Manage Apps with Configuration Manager

Learn how to create and manage apps with SCCM and prepare for Microsoft certification exam 70-703. See how to deploy apps using PowerShell scripts, and deploy App-V virtual apps.

Management Foundations

Become an effective manager. Learn the foundational management skills required to achieve business goals and help your team succeed.

Management Tips Weekly

Get two new management tips and learn to improve communication, increase motivation, deal with conflict, and build better relationships.

Management: Top Tips

Get two-minute tips on the most important management topics: assertiveness, negotiation, time management, project management, and presentation skills.

Managerial Economics

Learn how to use economics to make better business decisions. Explore economic theories to strategize and solve business problems from demand and competition to pricing products.

Managing a Cross-Functional Team

Learn about the key skills and practices required to successfully manage a cross-functional team.

Managing a Customer Contact Center

Leverage the new developments facing contact centers to set up your organization for success. Learn how to plan your resources effectively, leverage quality metrics, and more.

Managing a Customer Service Team

Discover how to lead customer service teams to excellence and greatness.

Managing a Diverse Team

Learn how to manage, counsel, and lead a diverse team in order to foster their best performance.

Managing a Multigenerational Workforce

Learn how to lead a team comprised of four or five generations: traditionalists, baby boomers, Gen Xers, millennials, and Gen Zers.

Managing Actual Values in Microsoft Project

Follow along with project management experts Bonnie Biafore and John Riopel as they share their tips for recording actual values in Microsoft Project.

Managing and Working with a Technical Team for Nontechnical Professionals

Work with, manage, and lead a technical team with confidence. Learn how to quickly get up to speed with your team's work, communicate effectively with technical people, and more.

Managing Anxiety in the Workplace

Learn how to manage your anxiety and be more effective and successful at work.

Managing Budget-Constrained Projects with Microsoft Project

Explore how to best set up and manage projects facing budget constraints with Microsoft Project.

Managing Career Burnout

Learn what burnout is, what causes it, and how to take back your power and energy.

Managing Conversions Between Adobe CC and Microsoft Office

The exchange goes both ways with Creative Cloud and Office. Learn how to convert and share assets—text, graphics, chart data, and more—between Adobe CC and Microsoft Office.

Managing Customer Expectations for Frontline Employees

Learn how to manage customer expectations so customers leave satisfied and keep coming back.

Managing Customer Expectations for Managers

Learn to identify what a typical customer expects, where those expectations come from, and where your organization might be vulnerable.

Managing Depression in the Workplace

Learn practical techniques that can help individuals dealing with depression approach their work more effectively and reach out for the support they need.