Customer service today brings new challenges, new protocols, and new attitudes. As a service provider, you must be prepared with solid solutions if you want to continue doing business in the post-COVID economy. This course provides advice for returning to work and interacting with the public, dealing with distribution problems, and handling aggressive customers. David Brownlee, bestselling author of Rockstar Service, Rockstar Profits, helps you tackle these issues and provide extraordinary customer service. Discover how to implement new safety protocols, deal with upset customers, and deliver world-class service despite the challenges around you.

Social media is a critical customer service tool. Learn how to communicate and serve customers in high-stakes channels like Facebook, Twitter, and Instagram.

Marketing is an important business investment. Find out about the costs of marketing and the different ways a marketing budget can be set.

Set your L&D program up for success. Discover how to manage expectations about the budget, format, and goals of your training program.

Learn how to set business goals for teams and individual employees, and link goals to strategy, financial results, and incentives.

Learn quick and practical tips to set reasonable boundaries and use your smartphone wisely, rather than feeling used by it.

Learn how to set employee goals to drive the behavior you want, establish business priorities, and help your employees focus on the right things.

Learn how to create a simple database with Excel.

Learn how to establish a project management office (PMO) at your organization to deliver projects consistently, make effective program investments, and achieve long-term savings.

Join the Linux revolution. Learn how to set up a new installation of Red Hat Enterprise Linux (RHEL), execute basic Linux commands, and manage user accounts and file storage.

Learn to choose the right equipment, set up productivity tools, and keep connected on the go, in this course on setting up a mobile office.

Helps entrepreneurs understand if they should incorporate, and navigate choosing and setting up a corporate entity.

Get a friendly guide to the basics of money management, including financial planning, budgeting, managing debt, and investing, and learn how to set your first financial goals.

Real estate investing has the potential for being highly lucrative, and there are actually many different ways to generate income from the real estate market. In this course, learn strategies for maximizing gains in real estate investing. Discover seven ways you can earn money in real estate, and review the quick steps you must take to prepare yourself before you get started. Plus, get tips that can help you quickly generate a cash flow, as well as ideas for creating passive (versus active) income. After you wrap up this course, you'll have the general knowledge you need to start generating income from real estate.

This course was created by WealthFit. We are pleased to host this content in our library.

Build your dream team. Award-winning entrepreneur and journalist Shane Snow reveals the unorthodox secrets to successful partnerships and teams.

LinkedIn Influencer Shane Snow shows how to tell stories about products, brands, and causes so that customers care.

Learn how to build a shared ecommerce iOS app that allows users to make accounts, create orders, get updates, and track orders via real-time location changes.

In this practical course—the third installment in a series—learn how to deploy SPFx solutions and manage their upgrades, and explore the ALM APIs.

Become a SharePoint site champion. Learn how to create and export libraries, override checkouts, manage permissions, work with webpages, and create views in SharePoint 2010.

Be your team's SharePoint site champion. Learn how to create and export libraries, override checkouts, manage permissions, work with webpages, and create views in SharePoint 2013.