Course catalog

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Showing 181-200 of 691 items.

Data-Driven Learning Design

Leverage the power of data to design more effective learning content. Learn about the data-driven learning design process and how to build a data strategy of your own.

De-Escalating Intense Situations

Successfully defuse intense situations with angry customers. Learn practical approaches for managing a customer's frustration, as well as your own.

Dealing with Disappointment in Your Role

In our success-focused culture, we don't often talk about disappointment. This course not only acknowledges it, but also shows how to artfully manage and grow from setbacks.

Dealing with Grief, Loss, and Change as an Employee

Learn how to manage feelings of grief, loss, and change in the workplace and beyond. This course offers a practical guide for employees, colleagues, and managers.

Decision-Making Strategies

Learn how to make better business decisions faster, incur less risk, and gain support for your decisions.

Delivering Bad News to a Customer

Learn about communication styles, methods, and approaches that can be applied to challenging situations with customers, like delivering bad news, handling concerns, and more.

Design Thinking at Work (getAbstract Summary)

Discover reasons why many organizations fail to successfully implement design thinking. Get tips on doing it right, in this audio-only summary of David Dunne's popular book.

Design Thinking: Venture Design

Discover the key principles of venture design and discover the tremendous advantages it brings to entrepreneurial efforts, both within startups and major multinationals.

Designing a Training Program: Setting Goals, Objectives, and Mediums

Explore ways to create an effective, engaging, and credible training program and how to measure results at the program’s conclusion.

Designing Growth Strategies

Businesses must grow to survive and thrive. Learn how to identify and capitalize on growth opportunities in your industry.

Developing a Competitive Strategy

Global strategy expert and author Anil Gupta provides a primer on competitive strategy: being faster, better, and cheaper than the competitors in your market.

Developing a Diversity, Inclusion, and Belonging Program

Learn how develop a DIBs program to create diverse, inclusive environments where everyone feels like they belong.

Developing a Mentoring Program

Learn about five critical elements of a formal mentoring program, and how to establish a program in your own organization.

Developing Business Acumen

Develop business acumen. Gain an understanding of your business model, strategy, competition, and operations so you can make better decisions and become a better leader.

Developing Cross-Cultural Intelligence

Develop the cross-cultural intelligence to navigate cultural differences. Discover the difference between high- and low-context cultures and how to effectively work across them.

Developing Executive Presence

Explains how the "elusive" quality of executive presence actually can be developed to help you stand out from the crowd, gain leadership opportunities, and be successful as a leader.

Developing Investment Acumen

Learn more about how your investments actually work. Get practical investment strategies that can help you improve your financial portfolio and make your money work for you.

Developing Managers in Organizations

Develop exceptional managers who can lead with confidence. Learn leadership training techniques and strategies that can help first-time managers and experienced managers alike.

Developing Resourcefulness

Learn how to assess and develop the skill of resourcefulness: being able to do more with less.

Developing Your Leadership Philosophy

Define and share your own authentic leadership philosophy in this hands-on course.