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Highly Recommended Techniques

How to answer the phone at work(like a  Pro) / What’s the best way to answer the phone at work? 

Duration: 4 Minutes


How AI could become an extension of your mind

Try talking to yourself without opening your mouth, by simply saying words internally. What if you could search the internet like that -- and get an answer back? In the first live public demo of his new technology, TED Fellow Arnav Kapur introduces AlterEgo: a wearable AI device with the potential to let you silently talk to and get information from a computer system, like a voice inside your head. Learn more about how the device works and the far-reaching implications of this new kind of human-computer interaction.

How do you assess your role in your team career development

At the end of the course, you'll learn the definition of mentee and mentor and the mentorship itself. You'll know more about the process, model and advantages of mentorship for mentee and mentor. As a mentee or mentor, or even if you'd like to know more about mentorship, this course is perfectly suitable for you.

How to Accept Feedback

The main issue with receiving feedback is how it's delivered and who is delivering it, says Sheila Heen, author of Thanks for the Feedback, told participants in the Fast Forward program. Everyone wants to be loved and no one likes criticism, but often the people we like least offer the best advice. Sometimes we should pre-empt feedback by asking how we could do things better.

How To Arrange A Meeting By Email

If you need to write emails in English at work, then watch this Business English lesson and learn how to arrange a meeting using a formal and an informal style. Perfect for intermediate learners, but also something in there for the more advanced learner!

How to choose a career

The majority of working people, by their own admission, do not feel fully challenged by their current jobs. If you find yourself in that position, you may want to consider a new career path. It can be scary, but hopefully, with some guidance, that decision will become more within your reach.

How to Deal With Poor Performance

When someone on your team is performing poorly, it's important to diagnose which of these factors is at play. Only then will you be able to help the person realize their full potential. If you suspect your team member is limited by their capability, first look at the equipment they use and the resources they need to do their job. Look for points of frustration, and ask them if they're missing anything. Next, see if they have any knowledge or skills gaps, and retrain them if necessary. If your team member is still struggling, you might need to rethink their role. Consider delegating tasks, or changing the role to better fit their skills and abilities. Alternatively, if nothing has worked, consider reassigning them to another role that fits their talents better. If your under performer has the knowledge and skills to do their job, then they might be suffering from low motivation. To address this, set some clear and meaningful performance goals. Make sure they understand what's expected of them, and what they need to do to improve. Next, help them succeed by making sure they have the support they need to meet these goals. Finally, provide regular feedback on their current performance and long-term expectations. When giving feedback, make sure it's timely. Also, be open and honest, and acknowledge success. But don't shy away from giving constructive criticism. Team members need to know their weaknesses, as well as their strengths. Ultimately though, if someone's performance fails to improve, it may be time for them to move on. Underperforming team members not only limit their own potential, but they can negatively affect your entire team. Fortunately, there's a lot you can do as a manager to help people improve their performance.

How to prioritize our goals and tasks

همه ما کارها و اهداف زیادی داریم که در روز فقط ۲۴ ساعت وقت داریم و نمی توانیم به همه کارهایمان برسیم. به همین دلیل، خیلی مهم است که کارها و اهدافمان را اولویت بندی کنیم و اول روی اهداف مهم تر متمرکز شویم

در این دوره آموزشی، یک روش خیلی عالی برای اولویت بندی اهداف و کارها را خواهیم دید


How to speak so that people want to listen

Have you ever felt like you're talking, but nobody is listening? Here's Julian Treasure to help. In this useful talk, the sound expert demonstrates the how-to's of powerful speaking -- from some handy vocal exercises to tips on how to speak with empathy. A talk that might help the world sound more beautiful.

Implementing Supply Chain Management

Learn how to implement supply chain management in your company. This course covers key challenges, trends that are forcing supply chains to evolve, and a five-step process for helping your company implement supply chain management effectively. Supply chain management is the system that connects and integrates the links of sourcing, procurement, conversion, and logistics management. By understanding how to manage this complex system—and ensure that key business functions are properly integrated—you can increase profits and reduce costs and risks. In this course, instructor Daniel Stanton steps through how to implement supply chain management in your company.

Introduction to 5G

5G—the fifth generation of wireless technology—promises connectivity benefits that will transform the way we live and work. In this course, instructor Mischa Dohler helps you develop a solid understanding of the 5G ecosystem and the 5G technology and standards roadmap. Mischa—who boasts hands-on experience in pioneering this technology—helps you appreciate the pros and cons of 5G technology and gain an in-depth knowledge of its capabilities. Plus, learn how to identify exciting use cases for which 5G truly matters.

Introduction to 5G

5G—the fifth generation of wireless technology—promises connectivity benefits that will transform the way we live and work. In this course, instructor Mischa Dohler helps you develop a solid understanding of the 5G ecosystem and the 5G technology and standards roadmap. Mischa—who boasts hands-on experience in pioneering this technology—helps you appreciate the pros and cons of 5G technology and gain an in-depth knowledge of its capabilities. Plus, learn how to identify exciting use cases for which 5G truly matters.