Are you a help desk specialist or a go-to technical troubleshooter? If people rely on you to diagnose and fix their computer issues, this course is for you. Join PC expert Dan Gookin as he takes you through a number of diagnostic and repair steps to solve PC problems. First, he explains how to determine if the source is hardware or software related. Then he provides instructions to resolve the most common issues, such as startup errors, shutdown problems, improper system settings, malware, and more. In addition, he demonstrates maintenance techniques to help protect and improve the performance of storage drives, and shows how to address problems you encounter with devices like printers and monitors. He wraps up with tips on restoring network and internet connectivity.

While setting up, administrating, and troubleshooting remote users’ technical problems were always part of the job for any IT administrator, the rise in remote work has turned issues you may have never even considered into everyday problems. How do you go about solving these new and numerous issues? In this course, Robert McMillen shows how to best support corporate and organizational remote workers, and covers a whole host of issues related to remote access, printing, file access, VPN and more. Besides tips on troubleshooting, he also covers a variety of preventative measures you can use to lessen the likelihood of these issues popping up in the first place.

Internships are the best way to set yourself up for the top jobs in your field. Being an intern can launch your career or take it to new heights—so it's critical to find the right role. In this course, Elise Gelwicks explains how to find an internship and turn your experience into a full-time job. Learn how to identify the right opportunity and nail the interview process. Then discover ways to go above-and-beyond at the internship and start building your professional reputation. Plus, find out how to turn your internship experience into a full-time role—either a job at the same company or one where your new skills transfer.

Learning how to speak the language of the "Twitterverse" can help you tap into a worldwide conversation and express your own ideas and opinions. In this course, learn the ins and outs of this massively popular social media platform. Staff instructor Jess Stratton begins by showing how to set up a Twitter account and begin following other users. Next, she walks you through composing your first tweet, including how to add photos, videos, links, and hashtags. Plus, Jess shows how to view current events and trending topics, navigate and use the Twitter app on a mobile device, and much more.

Learning how to speak the language of the "Twitterverse" can help you tap into a worldwide conversation and express your own ideas and opinions. In this course, learn the ins and outs of this massively popular social media platform. Staff instructor Jess Stratton begins by showing how to set up a Twitter account and begin following other users. Next, she walks you through composing your first tweet, including how to add photos, videos, links, and hashtags. Plus, Jess shows how to view current events and trending topics, navigate and use the Twitter app on a mobile device, and much more.

TypeScript boasts features that go beyond (and sometimes challenge) JavaScript approaches. But this superset of JavaScript really shines in the area of object-oriented programming (OOP). If you're familiar with JavaScript and want to incorporate OOP principles into your workflow using TypeScript, then this course is for you. Join instructor Dylan Israel as he details how and why TypeScript uses object-oriented programming models. Dylan covers a range of topics, including inheritance, polymorphism, generics, and encapsulation. Along the way, he shares challenges that allow you to put your understanding of these new concepts to the test.

Typography is an important aspect of design. The MoText tool in Cinema 4D allows you to set good-looking type with an intuitive GUI and animate it using all the tools available in the MoGraph system. In this course, instructor Andy Needham covers kerning, tracking, use of fonts, and how to animate multi-line text. Andy begins by showing you the tools you can use to create type in Cinema 4D. He highlights MoText, because it works with the MoGraph system to enable you to animate your type easily. Andy steps through the process of setting type and adding details like bevels and materials. He concludes with all the steps and tools you need to animate your text.

Note: If you are using Cinema 4D S24 or later, please refer to the video regarding the MoText tool, as it has been renamed and moved in S24.

Despite our best efforts, bias is a contributing factor in our decision-making. Unconscious bias is even more precarious, as we are often unaware that it's a factor in our decisions. In this course, Dr. Tana M. Session walks you through how to define a number of unconscious biases, as well as how the biases can impact your decision-making and how you can combat them when recruiting and hiring qualified candidates. First, Dr. Session explains what the term “unconscious bias” means and ensures no one feels guilty about discovering their own biases. Next, Dr. Session covers several common types of unconscious bias, including confirmation bias and affinity bias. For each type, she defines the bias and shows how it might impact your decision-making. After this, Dr. Session concludes by outlining strategies to minimize bias in the recruiting and interview process, such as learning how to find diverse candidates to fill positions, use diverse panel interviews, and utilize interview scorecards.

Despite decades of diversity and inclusion efforts, people sometimes feel forced to choose between being included and being themselves. Join Kenji Yoshino, renowned NYU Law professor and director of the Center for Diversity, Inclusion, and Belonging, to learn about covering, a strategy that people may use to downplay a stigmatized identity and blend into the mainstream. This course explores the four dimensions of covering, provides quantitative and qualitative data on covering in corporate America, and presents strategies for “uncovering talent” and contributing to a more authentic workplace.

Underrepresented employees face unique challenges in the workplace, and understanding how to support them in these challenges is key to building a more inclusive workplace. Dr. Sarah-SoonLing Blackburn shows you how to get started. She begins with important terminology and breaks down the model minority myth. Dr. Blackburn explains why lived experiences matter in the workplace and goes over several issues that impact Asian employees at work. She points out that the Asian community is not a monolith and discusses ways to build a more meaningfully inclusive workplace culture. Dr. Blackburn covers several steps you can take to support Asian employees, such as making space for discussion and speaking up against bias. She concludes by describing how everyone has a role to play in creating inclusive workplace environments.

In recent years, computation and data storage has been moving out to the edge, meaning devices and servers are located closest to the source of the data. Edge computing has been essential in reducing latency in IoT devices, such as those in cars, planes, homes, and even on your wrist. However, there is much confusion around how edge computing is created, secured, and operated. In this course, David Linthicum takes the mystery out of the concept of edge computing, including how edge systems are designed, built, deployed, and maintained. David covers key facets of edge computing, from explaining the basic concepts and its uses, to the different components of an edge computing system, and details the state-of-the-art edge technology that can be employed today to build future-proof, edge-based computing systems and infrastructure.

An excellent logistics system delivers the right product to your customer at the right price, so understanding logistics is critical to your success. In this course, instructor Steven Brown shows you why logistics is important, what it is, and how logistics supports your company and your customers. Steven discusses how logistics must be effective and efficient. He explains steps to improve how a customer’s order is filled. The course covers both outbound and inbound logistics and also goes over reverse logistics. More money is spent on transportation than on all other logistics functions combined, so Steven specifically takes you through different modes of transportation and how they often work together. He also shares the four cost tradeoffs in warehousing and goes into specific cost-efficient and value-added distribution center activities. The course steps through how logistics supports your marketing strategy, cuts across departments, and touches your customers.

Personal protective equipment, or PPE, is essential in many workplaces. Healthcare, construction, and manufacturing professionals use PPE regularly, but COVID-19 has also made PPE a necessity for frontline workers such as bus drivers, police officers, and grocery clerks. In this course, instructor Jim Rogers reviews the purpose of PPE, the hazards it applies to, and the various types of PPE out there. He explains how to choose the right PPE for your job and select PPE when availability is impacted during a crisis. You also get an overview of essential best practices for putting on and taking off—donning and doffing—PPE and tips for cleaning and storing your PPE for maximum continued effectiveness.

If you’re a current leader in a career rut or someone who keeps getting passed over for leadership opportunities, this course can help you find the forward momentum you need. Learn how to identify the hidden roadblock—or blind spots—that are inadvertently holding you back, and discover how you can manage them to accelerate your career growth.

Join instructor Sara Canaday as she shares examples of leadership blind spots commonly found in the business world and guides you to explore the perception gaps that could be undermining your professional reputation. By applying Sara’s targeted strategies to close those gaps, you can enhance your intangible skills and quickly position yourself as someone who is poised and prepared to move to the next level as a more powerful leader.

The traditional model of a firewalled enterprise separating trusted insiders from untrusted outsiders worked effectively for years, but it’s no longer a viable option in today’s world. Workers working remotely, insider threats, and attackers taking advantage of trust between internal systems—these demand a new approach to extending protection to all users and their devices, regardless of their location. In this course, Malcolm Shore shows how to better protect your networks and systems by adopting what’s known as a zero trust approach to access control—removing trust relationships in networks and requiring that trust decisions are made at the time that access is requested. Malcom starts with a brief history of the concept of software trust, before moving onto key facets of the zero trust approach, the reasons for wanting to minimize trust relationships in network architectures, and the tenets and models that have been proposed for zero trust.

We all understand the value and necessity of processes in business, but did you know you can create processes that will be just as valuable to your career and daily life? In this course, Dave Crenshaw offers a powerful guide for anyone who wants a systematic way to improve their productivity. Dave explains how customized “unique habits” help you find your own pathway. He stresses the importance of knowing your motivation, as aiming for a specific result can help drive you forward. Dave steps through a two-week test to try out the success system you build, then shows you how to fine-tune the system and explains when it might be time to get a new system. He concludes with a discussion of ways to hold yourself accountable to your own unique success system.

This course was created by Dave Crenshaw and Invaluable Inc. We are pleased to offer this training in our library.

Unity is a powerful interactive development tool for mobile and desktop games, as well as real-time simulations and visualizations. In this course, Emmanuel Henri reviews techniques used in Unity visualizations and development and introduces the basics of level design, lighting, materials, and animation. Emmanuel shows how to set up a project and walks you through the Unity user interface. He demonstrates how to apply materials, add animation to bring your project to life, add post-processing effects, and more. To wrap up, he covers how to package and build a playable project.

Mobile augmented reality (AR) is currently the most popular and pervasive form of AR in the market. The applications of AR for the architecture, engineering, and construction (AEC) industries have already started to prove themselves indispensable. In this course, learn how to use the Unity game engine to create an AR mobile application for iOS or Android to view and interact with a 3D model in the real world. As a bonus, instructor Roger Miller also looks at working with the Unity Reflect plugin to help get CAD and BIM data into Unity. If you are an AEC professional, or a Unity engineer looking to break into the augmented reality space, this course is for you.

The explosion of growth and innovation in the virtual reality (VR) industry has led some to describe it as the next level in computing. In this course, discover how to create meaningful interactions for users of VR content. Join instructor Roger Miller as he shows how to use Unity to create intuitive user interfaces for VR on the Oculus Quest. Learn about critical visualization tools and concepts for VR. Explore the technological and psychological implications of common UX interface elements like heads-up displays, reticles, and dialogs. Learn about considerations like viewing distance and creating UI for the whole body. Plus, discover how to set up mipmaps, implement basic teleportation to navigate your 3D world, and much more.

Our world is filled with cool products, designed by talented and skilled creatives. Unity is a real-time rendering tool that is ideal for showcasing great product designs and ideas. In this course, designer Alan Thorn demonstrates step by step how to use Unity to comprehensively previsualize a retro-style coffee maker in an interactive way. Alan shows how to build the coffee maker from start to finish in Unity, and test out different features like pushable buttons, levers, moveable mugs, and other engaging product characteristics that can be previewed effectively in real time. He also demonstrates how to create camera sequences and work with responsive and adaptive user interfaces. This course is ideal for digital creatives and product designers seeking to showcase their ideas with depth and energy. By the end of this course, you'll be able to create real-time visualizations for your own products using the Unity engine.