Prepare your organization to communicate to key audiences in the event of a crisis that impacts your business or brand.

Learn how to communicate with employees and coordinate work before, during, and after a crisis.

When an IT incident affects your organization, what you say, when you say it, and how you communicate it is crucial to protecting both your organization’s reputation and its long-term operations. Fortunately, handling hairy situations doesn't have to be guesswork. In this course, instructor David Pultorak covers the best ways to leverage the CCC® model, which gives you a shared approach, a common language, and best practices for improving communications during critical situations. David explains the different areas, results, phases, and layers of the model, to make it easier for you to navigate challenging moments—from breaches, to hacks, to misunderstandings gone awry on social media. He goes over how to communicate during the incident and how to follow through during the aftermath. David also discusses factors that influence your ability to respond well during different phases and he concludes with ways you can improve your responses.

Learn the roles you need to play to meet client requirements and succeed in the challenging world of consulting.

Learn the basics of critical thinking, an essential skill for problem-solving and decision-making.

Teach your team how to think critically. Learn how to use critical thinking to avoid fallacies, spot biases, craft better arguments, hone judgment, and improve decision-making.

In order to be a successful leader, clear communication is a key aspect to your effectiveness. After a conversation with you, do people feel clear on your position, or confused? Are they confident that you’ll welcome different perspectives, or are they uncomfortable voicing disagreement with you? In this course, Becki Saltzman shows how critical thinking improves your clarity of thought and conversation confidence, and explains how and when to communicate using critical thinking. Becki gives advice on how to construct good arguments and recognize bad ones, how to maintain productive communication even when you disagree, and how to recognize the difference between debating and negotiating. Whether you’re a seasoned leader or new to a leadership role, by the end of this course you’ll have new ways to communicate more effectively through critical thinking.

Cross-team collaboration is vital to achieve revenue growth and profitability. Learn how to develop, launch, and track a high-performing cross-functional sales team.

Cross-selling is the practice of selling an additional product or service to an existing customer. It can generate a significant opportunity, as the relationship already exists, but ensuring the additional product or service sold to your clients enhances their value is critical. This course helps you understand cross-selling and its benefits and develop and execute a cross-selling strategy that works for your business. Sales and leadership coach Jeff Bloomfield also explains how to align sales and marketing to achieve improved sales, consistent messaging, and data-driven insights.

Need to slice up large and complex JavaScript data arrays with maximum speed and effectiveness? Learn how to use Crossfilter.js to group and filter data directly in a web browser.

Learn strategies to successfully plan, design, and execute a crowdfunding campaign for your independent film.

Learn how to have—and succeed at—high-stakes conversations in this audio-only summary of the popular book by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.

Turn fear and doubt into opportunity. Review highlights from major league baseball pitching coach Rick Peterson’s book on overcoming difficult, stress-filled situations.

Learn the basics of bitcoin and other cryptocurrency, including how they are created and mined.

Learn how to use SAP Crystal Reports 2016 to analyze and summarize data and make better business decisions.

Explore the concepts that form the foundation of CSS. Learn how to select content, style text, manage layouts, and more as you work on a real-world project.

Floats are fading away fast. Learn how to make the jump from floats to Flexbox and Grid to more efficiently create page layouts with CSS.

Takes the student step-by-step through the process of using CSS positioning to create pages that have traditionally been laid out using HTML tables.

Learn to work with CSS selectors and React. In this course—the first installment in a series on CSS selectors—learn how to use universal selectors, attribute selectors, and more.

Take more control over the style, layout, and even the user experience of your web designs. Get tips for creating more beautiful websites with CSS.