Create a culture of inclusive excellence that allows women in leadership to thrive. Learn skills to overcome bias, improve communication, and build a network of mentors and allies.

If you're not providing timely and effective feedback, you are not being the best leader that you can be. In this course, leadership expert Linda Croyle explains how to give feedback that delivers results. Linda covers what makes feedback unique, why it's important, and why it can be so difficult. She discusses the brain science of feedback, including how our brains learn and why we are wired to connect to each other. Linda describes communication patterns in feedback and how to identify your own patterns and clearly understand others’ patterns. She goes into how to avoid bias in your feedback and how feedback can help you improve solid relationships, become an effective advocate, and build trust. She concludes with helpful tips on how you can give and receive feedback correctly.

This course was created by Madecraft. We are pleased to host this training in our library.

Lead with intention using the leadership tips, tactics, and advice in this audio-only course. Lisa Earle McLeod and Elizabeth Lotardo explain how to develop a leadership mindset, thrive in crucial leadership moments and challenges, and build a winning team. Discover how to master the leadership opportunities you have at every turn: to set direction, build a strong team, and make a lasting impact on your entire organization. By the end of this course, you'll learn how to manage your mindset and behaviors to be a leader others will want to follow.

Get practical leadership skills you can use every day. Explore the qualities of a great leader, theories of motivation, leadership styles, and delegation techniques.

Learn the skills and methods of top customer service leaders, and find out how you can develop a customer service dream team.

Discover how to get your employees obsessed with customer service. Create a customer-centric culture that keeps the customer experience at top of mind.

Discover how to chart your team on a course to focusing on the customer, with three no-nonsense tips.

Lead your marketing team to greatness: great campaigns, great collaborations, and great results. Find out how to succeed as a marketing manager and build your leadership skills.

Keep your small business afloat during times of crisis. Learn how to manage your mindset, your finances, and your team and identify resources that can help your business survive.

Get a holistic look at the makings of a great leader. Learn how to take steps to become a more purpose-driven and agile manager of yourself and your team.

A person's thoughts, feelings, and actions, taken together, form a pattern psychologists call "personality." As a leader, you deal with so many personalities daily. To be an effective leader, you need to know how to motivate, lead, and persuade these diverse personalities. In this course, instructor Kwame Christian—business lawyer, Director of the American Negotiation Institute, and host of the Negotiate Anything podcast—steps through how to gain the skills you need to lead and motivate anyone on your team. Kwame explains how understanding personality and motivation can help you lead and manage. He goes over ways you can successfully influence and lead individuals with recognized personality traits. Kwame goes in-depth on how you can motivate people with different personal motivations. He concludes with a discussion on how combining personality and motivation gives you the leverage to create new and better results with your team.

Explore the roles of leaders and members of teams in creating high-performing organizations.

Lead effectively from a distance. Get tactics and strategies for empowering remote teams and team members, as well as teams that consist of remote and in-person employees.

Successful change starts at the top. Learn how to lead change efforts in your organization.

Successfully implement change in your organization. Learn how to optimize how you communicate, put talent first, and unite disparate teams.

Erin Shrimpton—business psychologist, coach, and expert in organizational behavior—helps you change the workplace experience on your team for the better. Erin first defines organizational culture and shows how you can put all of organizational culture into perspective to work on improving experiences. People are more likely to get behind change when they're the ones driving it. Erin teaches you about participatory action and how to start your culture change plan. Then, Erin walks you through a five-step plan designed to help you make culture changes that stick. Learn how to define a shared vision, analyze data to diagnose the aspects of culture you're trying to change, set up culture squads to create solutions to the issues you've identified, and more. Plus, Erin shares some thoughts on why culture change initiatives at the team level are such meaningful work.

Become a more effective leader using the concept of "leadership capital": a deliberate approach to investing your time and energy in your team members.

The shift to remote work has created a need for new management skills. Remote work is here to stay. In this audio-only course, find out how to lead effectively from anywhere. Learn how to develop a shared team purpose, build a team culture of respect and trust, manage your team members’ performance remotely, run virtual meetings, and provide meaningful feedback to your team members. Plus, learn about the history of remote work. If you thought it was a new thing, you’re in for a fascinating lesson!

Note: This audiobook summary was produced by Blinkist. We are pleased to host this content in our library.

Take a deep dive into strategies and thinking that can help mid-level leaders influence an organization.

Global leadership is a step up in complexity from traditional leadership. In this course, instructor Kevan Hall introduces the five key hurdles global leaders need to understand and overcome to lead a global team or organisation successfully. He outlines the key challenges and provides ideas on how to overcome them. The first challenge that Kevan discusses is the need to manage people across distance, in multiple locations, with limited face-to-face time. He then covers how to interpret and manage cultural differences and how to plan for and create successful communication across different regions and time zones. He discusses the challenge of navigating and managing a more complex global “matrixed” operating environment. Kevan concludes with advice on how you can systematically improve your global leadership approach.