Learn how to set up and manage your email and calendars using Outlook for Mac 2019.

Microsoft Outlook—one of the most widely used email and calendaring apps in the world—boasts tools that can help you work smarter and collaborate more effectively. In this course, Jess Stratton shows you how to set up and manage your email and calendars in Outlook 2021. Jess begins by familiarizing you with the interface and explaining how to add Office 365 and IMAP accounts. She then shares practical strategies and tips that can help you efficiently read, organize, create, and send mail; create contacts and add delegates who can act on your behalf; stay on schedule with the calendar; create and assign tasks; and work with Outlook data. Plus, you can learn about using Outlook on a browser and a mobile device.

Learn everything you need to know to use the Office 365 version of Microsoft Outlook, the most widely used email and calendaring app in the world.

Learn how to set up and manage email, calendars, contacts, and tasks using Outlook for Mac in Microsoft 365 (formerly Office 365).

Learn everything you need to make the most of Outlook on the web, the browser-based version of the popular Microsoft email and calendar app.

Get quick answers to your most urgent Outlook questions. These one-minute tutorials help you work faster and smarter with Outlook, the ubiquitous email and calendar app.

Save time by automating your email with customized mail rules. Instructor Jess Stratton walks you through all the steps to use mail rules in Outlook.

Take a deeper look at Microsoft Outlook and learn how to use features that will make your email experience faster, more organized, and less stressful.

This mini course shows Outlook users of all levels how to create and make the most of email signatures.

Manage your schedule and to-do list more efficiently using Microsoft Outlook.

Get tips and time-saving shortcuts to make you an Outlook power user.

Learn how to manage calendars in Microsoft Outlook. Discover how to set up a team calendar with different levels of view and edit permissions, avoid common pitfalls, and more.

Take a walk through Outlook.com, the Microsoft web-based email and calendaring solution. Explore the interface, email, search, contacts, and the calendar.

Successful outsourcing relationships don't happen by accident. There are crucial elements and attitudes that make an outsourced account a success. In this course, instructor Bob McGannon reviews the characteristics of productive and healthy outsourcing environments and how client and outsourcing management and employees can contribute to that success. Bob goes over the significant reasons that companies choose outsourcing and how different reasons should generate different management approaches. He also explains the conditions where an outsourcer is treated as a vendor or partner, then covers the requirements and prioritization of services included in the outsourcing engagement. Bob describes effective service request processes and steps you through how an outsourcer can participate in strategy planning. In conclusion, Bob gives you an exercise to find the pitfalls in an outsourcing scenario.

Note: This course was created by Bob McGannon. We are pleased to host this training in our library.

Learn the fundamentals of working in an outsourcing environment, including the pros and cons of different outsourcing models, outsourcing contracts, and performance reporting.

Successful outsourcing depends upon proper management, with the right processes and attitudes. In this course, instructor Bob McGannon covers proper outsourcing management practices, from within the outsourcer's organization or the client's organization. He shows you the specific management tools and approaches that you need to lead a successful team. Proper governance of an outsourcing relationship is pivotal for success, and you need to understand where the client’s responsibilities end and the outsourcer’s responsibilities begin. Bob steps you through all this, plus contract reviews and more. Outsourcing relationships aren't only governed by contracts, though. Bob discusses how to use a procedures manual and customer satisfaction surveys to help manage outsourcing relationships. Bob explains several important delivery outcomes, then concludes by showing you other resources you can use to further your knowledge.

Note: This course was created by Bob McGannon. We are pleased to host this training in our library.

The transition of services from the client to the outsourcer is the first, most significant "moment of truth" in an outsourcing engagement, and it’s more difficult than most people realize. Stumbling blocks abound. In this course, instructor Bob McGannon discusses the overall approach to successful transitions, how to handle personnel transitions, and when the client should keep critical skills in house. He goes over the human factors that you’ll need to manage during transitions, along with how to work with remote and overseas personnel. He reviews the complications of transferring assets and managing service levels during the transition period. Bob talks about the conditions for declaring the transition a success, and then he concludes with a case study exercise to evaluate possible approaches to a transition.

Note: This course was created by Bob McGannon. We are pleased to host this training in our library.

Digital cameras have come a long way, but photographers still bump up against their limitations. The depth of field, aspect ratio, and dynamic range can't match what our eyes see. But you can reach beyond the capabilities of your camera through a combination of smart shooting strategies and creative post-processing techniques. Landscape photographer Justin Reznick shows how to create perfectly sharp images, front to back, with focus stacking; build epic panoramas; and create high dynamic range images that retain more detail in the shadows and highlights. The tools learned in the course will open up photographers to a whole new world of photographic possibilities—without a large investment in new gear.

Learn about cognitive bias and how it hurts our ability to think rationally and make effective decisions.

Have you ever taken too long to make a decision or worried about making the wrong choice? If this sounds familiar, you've experienced falling into a decision-making trap. In this course taught by leadership expert Michael Veltri, he shares his proven tips to help you avoid falling into these traps. First, Michael reviews some of the common challenges you face when making a decision, such as being distracted or getting bogged down in the details. He then shares his methods for unclogging your decision-making arteries, and how to get clarity on decisions in a timely manner. From there, Michael guides you through methods to reach decisions faster, and to feel confident about the decisions you make. Finally, Michael reviews making high-stakes decisions, creating opportunities, and continuing the momentum once a decision is made. If you’re looking to make smarter, more impactful decisions with ease, join Michael in this course.

This course was created by Madecraft. We are pleased to host this training in our library.