To effectively analyze business needs and deliver quality solutions that address these business needs, key facilitation skills are needed in various workshop settings—in virtual and in-person, as well in agile settings—to identify, verify and validate this important information. This course from business analyst Jamie Champagne covers how to facilitate sessions from one-on-one meetings to large workshops with common examples of activities business analysts or anyone doing business analysis work often perform. Jamie demonstrates the differences in approach to in-person activities versus virtual facilitation and how to deliver value in each. Additionally, she details these skills on both traditional, plan-based work as well as more agile and adaptive techniques. Finally, Jamie explains how you can continue to facilitate teams and participate in workshops even when you are not the one running the session.

Business analysts and project managers need to work together to get successful results. Learn collaboration techniques for each stage of the project management process.

Learn about the three types of data analytics used to analyze past business performance: descriptive, exploratory, and explanatory analytics.

Learn about the stages in business analytics used to predict future events and improve decision-making: predictive analytics, prescriptive analytics, and experimental analytics.

Learn how to carry out cluster analysis and principal components analysis using R, the open-source statistical computing software.

Get an introduction to simple exponential smoothing, including how to assemble the forecast equation and optimize forecasts.

Learn how to perform seasonal baseline smoothing with R and Excel and incorporate seasonal variation for more accurate and insightful forecasts.

Learn about a forecasting technique that recognizes and accounts for trends in a baseline, as well as how to run the trend forecast analysis in R.

Get more value from your organization's sales data. Discover how to use business analytics tools and techniques to create actionable insights, generate more leads, and close more deals.

Learn how to run multiple comparison tests in Excel and R to pinpoint mean differences in multiple groups of data.

Get more value from your organization's sales data. Discover how to use business analytics tools and techniques to create actionable insights, generate more leads, and close more deals.

Learn basic techniques for constructing and interpreting confidence intervals, as well as what they can tell you about your personal and business decisions.

Learn to extend the power of SharePoint by building and adding business apps, such as an issue tracking system and a promoted links list.

Save time and energy by automating common business tasks using Microsoft Flow. Get tips for saving email attachments, setting up push notifications, creating tasks, and more.

Increased competition, globalization, and shifting technologies are just some of the contributing factors that require today's organizations to up their game to ensure the money they invest in product development is spent on the highest-valued efforts. Without a clear approach to define how programs and projects are selected, funded, and managed, organizations may end up delivering solutions that have a high probability of failure. Such failures include missing customer expectations, solving the wrong problems, or misaligning solutions with the direction the enterprise is moving.

In this course, Laura Paton provides an introduction to business benefits realization, a practice designed to help organizations select the best change initiatives and ensure the proposed changes deliver and sustain business value. Laura breaks down the components of business benefits realization—introducing a five-part life cycle—and explains the steps for producing key business benefits deliverables.

Build a thriving company, brick by brick. Learn strategies and best practices for mitigating risk and creating a compelling brand.

In this audiobook summary, learn about the different personalities you'll encounter at work, and get tips for connecting with these individuals and helping them succeed.

Learn how to collaborate effectively and stay connected with your team using the tools of the modern workplace.

Explore the role and goals of business development, and learn how to launch, scale, and manage a business development team, as well as how to excel as an individual contributor.

Learn business development concepts to better understand your market and clients. Discover how to speak like a leader, unpack your competitors' strengths and weaknesses, and more.