Learn to leverage the cloud-based help desk solution from Salesforce, Service Cloud, for customer service. Find out how to automate cases and assignments and build a knowledge base.

Learn about Salesforce. Discover how to use this customer relationship management (CRM) platform to capture leads, manage the lead lifecycle, measure campaign success, and more.

Start leveraging Salesforce like a power user. Learn how to manage teams inside of Salesforce and learn how to work with pricing, products, leads, and reports.

Learn how to use the SalesforceIQ CRM to manage your customers, sales, services, leads, accounts, and opportunities.

Learn practical tips and tricks that can help you work smarter in Salesforce, the hugely popular customer relationship management (CRM) solution.

Visualize your Salesforce data for more powerful insights. Learn how to create dashboards in Salesforce.

Get started with Salesforce Einstein, a set of AI technologies that allow you to use algorithms to analyze data inside Salesforce.

Learn how to build apps for Salesforce and customize the CRM to the needs of your business—without programming a single line of code.

Why take risks? Smart risk-taking is tied to growth and continued opportunity. LinkedIn Influencer Sallie Krawcheck shares career advice on taking chances while mitigating risk.

Learn how to become a strategic mentor. Get practical strategies for promoting your own personal growth as you develop talent within your organization.

If you’re an ABAP programmer considering the transition from classic ABAP programming to an object-oriented style programming style, this course shows you the advantages of using ABAP Objects, the object-oriented programming feature of ABAP. This course discusses reasons for implementing programming standards and the use of standardized frameworks for writing code, before getting into detailed examples of code reuse with ABAP Objects. Other topics include powerful techniques to handle and report error conditions in your ABAP programs, and how to incorporate automated test routines into development and maintenance cycles. By the end of this course, you’ll be on your way to a better understanding of the different ways that objects can be reused for different business problems, and have knowledge to help you produce efficient and easily maintainable code in a short amount of time.

Note: This course was created by Michael Management. We are pleased to host this training in our library

Discover how to effectively manage accounts payable (AP) tasks and transactions as a new SAP Finance user. Learn how to enter and review POs, grasp basic AP reporting, and more.

Boost your productivity as a new SAP Finance user by learning the fundamental business transactions and tasks in the AR functionality of the SAP suite of enterprise software.

Learn how to facilitate supply chain management with SAP Ariba Supply Chain Collaboration.

Get a hands-on guide showing how to go from the theoretical capabilities of SAP Business Intelligence (BI) and Business Warehouse (BW) to the nitty-gritty of building real-world solutions. Learn how to organize data with InfoObjects, build catalogs and collections, aggregate data from multiple sources in a DataSource, trigger calls for data into a Persistent Staging Area (PSA), and add and edit data in a DataStore object (DSO). You can also see how to manage organization methods and perform operations in an InfoCube. Plus, learn to exponentially speed up your data processing workflows with automation and perform data analysis in SAP BW.

This course was created by Michael Management. We are pleased to offer this training in our library.

If you’re an SAP developer or ABAP programmer looking to expand your skills into SAP BI-IP or BPC Embedded, this course is for you. Learn to design, configure, and roll out a complete planning application inside SAP BPC embedded or BI-IP. The course starts with the design of a simple planning action to familiarize you with the basic functionality and terminology available in BI-IP, before drilling down into more complex functionality to enable you to design more advanced planning applications. This course also helps you understand the various options for reporting and planning within the Embedded/BI-IP environment, and goes over how to create and maintain planning functions in BI-IP and Embedded.

Note: This course was created by Michael Management. We are pleased to host this training in our library

Do you need a better way to manage the data you use for customer relationships, finances, and more? In this course, instructor Steven Lipton introduces you to SAP Business One (SAP B1), an ERP suite for small businesses. SAP B1 is a full data-management solution for everything from Sales, Purchasing, Finance, Inventory and production management. Steven explores the most popular ways businesses are using SAP B1, including essential modules, powerful user functions, reporting, customization, and more.

Get up and running with SAP Business One, an end-to-end business system solution for small- to medium-sized businesses.

Learn how to use the finance and banking module in SAP Business One to track money and assets, set budgets, make payments, manage accounts, run reports, record inventory, and more.

If you’re running any sort of manufacturing, distribution, or retail operation, keeping track of what goes in and out the door is vital to your business. In this course, instructor Steven Lipton dives into the production and logistics module of SAP Business One and shows how it functions as an accounting module for tracking goods and materials, as well as an inventory module to help with procurement and inventory management systems. Steve covers how to track inventory in one or more warehouses, how to remove items from inventory after a sale, and how to purchase goods and enter them into inventory. He also goes over production workflows by taking raw materials and turning them into finished goods, tracking them through purchasing, storage, manufacturing, and shipping. He also details how to purchase future inventory and supplies using MRP in Business One.