Discover how to think not outside the box but in entirely new boxes. Cultivate a creative mindset to help you, your team, and your organization stay ahead of the curve.

Explore a novel approach to service design. See why providing great customer experience must be a strategic choice woven into the fabric of your business—not added at the end.

In this installment of Adam Shostack’s Threat Modeling series covering the STRIDE threat modeling framework, Adam goes over the D and E parts of the framework: denial of service and elevation of privilege. For both threats, Adam digs deep into two main questions: “What can go wrong?” and “What are we going to do about it?” He details the many targets of denial-of-service attacks like storage, memory, CPU bandwidth, and budget, and how elevation of privilege exists in basically any running code. He then goes over structured methods for ensuring that your systems are resistant to the various types of DoS attacks and elevation-of-privilege attacks. These attacks affect all manner of systems, and having an understanding of how they work and how to combat them are essential parts of a comprehensive approach to cybersecurity.

Learn about the information disclosure pillar in the STRIDE threat modeling framework. Discover how to preserve the confidentiality of the data, secrets, and other information you store.

Explore repudiation threats and how to defend against them. Learn how to grapple with fraud, identity theft, and repudiation in specific technologies such as blockchain.

Learn about one of the key threats to modern systems: spoofing, or authentication attacks. Explore ways that attackers spoof people, machines, file systems, and processes.

Learn how tampering threats work and how to mitigate them. Explore how attackers can tamper with a variety of systems and tools, from debuggers to cloud services.

The best things in life are often the result of difficult conversations. But what happens when the other side isn’t operating in good faith? Find out how to deal with deception and dishonesty in this course, adapted from the American Negotiation Institute podcast Negotiate Anything. Dan Oblinger is a hostage negotiator, consulting negotiator and coach, and cocreator of the #NegotiationTribe. He is also the author of Life or Death Listening: A Hostage Negotiator’s How-to Guide to Mastering the Essential Communication Skill and The 28 Laws of Listening: Best Practices for the Master Listener. In this discussion, Dan teaches three ways to deal with deception in any circumstance. He explains how to come to the negotiation table prepared, how to know when to walk away, how to practice active listening, and how to confront deception. These tips will help you deal with people who try to undermine negotiations with deception.

This course was created by the American Negotiation Institute. We are pleased to offer this training in our library.

Ego has an impact on relationships and conversations. Find out how to minimize the detrimental effect of your own ego and deal with difficult emotions in this course, adapted from the American Negotiation Institute podcast Negotiate Anything. Derek Gaunt is a negotiations trainer and coach at the Black Swan Group and the author of Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader. Derek teaches how the ego can get in the way during negotiations, how to use labels during negotiating, and how to use tactical empathy. In this short but impactful course he provides simple guidance for not letting your emotions—or your ego—get the best of you during any critical situation

This course was created by the American Negotiation Institute. We are pleased to offer this training in our library.

Many of today's companies are finding that offering more flexible work options—whether it be hybrid, in-office, or entirely remote—can yield immense benefits for their business. And for individual workers ready to take the plunge, these new ways of working can be professionally empowering. In this course, discover strategies that can help you successfully do your job—and do it well—while working from anywhere. As a remote work advocate for much of her career, instructor Sarah Aviram is passionate about empowering others to achieve their desired levels of work independence. Here, Sarah explores how you can prepare yourself to thrive in various locations, as well as minimize obstacles to doing so. She dives into how to optimize the opportunity by planning for and executing on goals that make an impact and help you build towards career success. Plus, Sarah shares her tips for managing your energy, making an impact, and practicing gratitude.

This course was created by Madecraft. We are pleased to host this training in our library.

Continue your Thrive journey. Arianna Huffington and Joey Hubbard discuss how well-being can contribute to your productivity and success at work.

In this course, adapted from the podcast al empire, co-host Hebah Fisher talks with entrepreneur Joy Ajlouny about how Joy built three companies from the ground up: from signing a $10,000 lease at the age of 23 to raising $56M across her ventures. Joy made her first $100 working in a bakery during high school. After working her way up through a sales company, she went on to start her own clothing store, then moved into ecommerce with her company, Bonfaire. Joy pursued an opportunity to mentor new entrepreneurs in Dubai where she met her current business partner and formed Fetchr, a delivery company that solves the problem of needing to send and receive goods without a physical postal address. Joy continues to be focused and passionate about her work.

Note: This course was created by al empire. We are pleased to host this training in our library.

Master the art of crossing things off your to-do list and getting more done, even with little to no time.

Learn how to manage your time efficiently as a manager. Discover how to be more productive and effective by delegating tasks, prioritizing projects, training others, and more.

Learn about practical techniques and tools that can help marketers better manage their time.

Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.

Learn how to apply the principles covered in Dave Crenshaw's popular Time Management Fundamentals course with the Microsoft Office tools you're already using.

Improve your productivity, get things done, and find more time for what's most important. Get new time management tips from this series.

Save time by learning how to communicate more effectively. Get tips for remaining engaged during calls and meetings, building stronger relationships with your colleagues, and more.

Boost your follow-through to improve your productivity and enhance how others perceive you at work.