Course catalog

Creating Your Sales Process

Learn the essential 10-step framework at the heart of any effective sales process.

Creative Spark: Grammar Girl, Changing Writing One Word at a Time

Learn how Grammar Girl makes learning fun and reaches millions of word lovers through her podcast network, books, website, and games.

Creel Price on Social Entrepreneurship

Join LinkedIn Influencer Creel Price as he shares how to create a business that exists to make the world a better place.

Crisis Communication

Prepare your organization to communicate to key audiences in the event of a crisis that impacts your business or brand.

Crisis Communication for HR

Learn how to communicate with employees and coordinate work before, during, and after a crisis.

Critical Roles Consultants Play (and the Skills You Need to Fill Them)

Learn the roles you need to play to meet client requirements and succeed in the challenging world of consulting.

Critical Thinking

Learn the basics of critical thinking, an essential skill for problem-solving and decision-making.

Critical Thinking for Better Judgment and Decision-Making

Teach your team how to think critically. Learn how to use critical thinking to avoid fallacies, spot biases, craft better arguments, hone judgment, and improve decision-making.

Cross-Functional Sales Teams

Cross-team collaboration is vital to achieve revenue growth and profitability. Learn how to develop, launch, and track a high-performing cross-functional sales team.

Crucial Conversations (getAbstract Summary)

Learn how to have—and succeed at—high-stakes conversations in this audio-only summary of the popular book by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.

Crunch Time: How to Be Your Best When It Matters Most (getAbstract Summary)

Turn fear and doubt into opportunity. Review highlights from major league baseball pitching coach Rick Peterson’s book on overcoming difficult, stress-filled situations.

Cultivate Your Complex Self: Going from Either/Or to And/Also

Explore how to blend contradictory ideas to flourish more completely at work. Learn about the benefits of ambi-dependence, ambiversion, and pursuing passions via side projects.

Cultivating Cultural Competence and Inclusion

Create a more inclusive workplace by boosting your cultural competence. Examine your own unique worldview and learn how to engage and adapt across cultural differences.

Customer Advocacy

Learn to how to use customer advocacy to improve customer experiences and create loyal customers who are promoters of your products and brand.

Customer Development for Product Managers

Learn how to leverage the customer development process to quickly and cheaply find out what your customers really need—and, in turn, design products that they'll love.

Customer Experience: Journey Mapping

Gain a deeper understanding of your customer. Find pain points and opportunities in the customer experience with journey mapping.

Customer Experience: Service Blueprinting

Deliver an exceptional customer experience. Learn how to use customer service blueprinting to map and support the customer journey.

Customer Retention

Discover how to develop a customer retention strategy that helps you keep your customers loyal. Learn about a practical process that you can implement in your own business.

Customer Service and Support During Economic Downturns

Learn how to provide an outstanding customer service experience that helps you retain and attract customers during tough economic times.

Customer Service at Your First Retail Job

Set yourself up for success in your new retail job. Learn techniques that can help you consistently deliver top-notch customer service—regardless of what's going on around you.

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