Have you ever worked with someone who never seemed to miss a deadline and often got things done early? If yes, you’ve likely wondered what their secret is. In this course, creativity and productivity expert Samantha Bennett will demystify how these deadline masters operate. Sam discusses the psychology of deadlines, methods you can use to set a project or target for success, and how to create timelines that work. She goes over ways you can plan for when things go off course, then concludes with practical strategies to set expectations, communicate, collaborate, and get things done.

This course was created by Madecraft. We are pleased to host this training in our library.

Patience with poor performance too often becomes permission to perform poorly. Effective leaders know they need to address the problem of poor performance in their company and on their team, but the skills needed to do so don’t come naturally to most of us. In this course, former corporate executive Ron Williams shows you a roadmap for tackling the tough conversations and hard decisions that come with responding to poor performers. Ron explains how to identify and respond to poor performance, as well as exactly how to do it. He covers strategies to recognize the difference between performance and potential and to take swifter, firmer action today with team members who are coming up short.

This course was created by Madecraft. We are pleased to host this training in our library.

Learn practical, evidence-based techniques to help you take more control of the quality of your daily working life, regardless of the ups and downs. Best-selling author Caroline Webb briefly goes over the behavioral science that drives your ability to perform and feel at your best, then covers seven building blocks of a good day at work: priorities, productivity, relationships, thinking, influence, resilience, and energy. Each building block includes complementary techniques that can be used in any professional context, with clear and accessible explanations of the science behind the effectiveness of each tool as well as step-by-step guidance on how to apply them in real life. Inspired by and based on Caroline’s global bestseller How to Have a Good Day, the techniques in the course have been tried and tested by more than 100k people around the globe.

There are very few absolutes in the world, but it is very likely that no one has ever exclaimed “Oh boy, more meetings!” While it is often important to gather teams and coworkers together to set goals and give status updates, meetings are certainly one area where quality should be stressed over quantity. How many meetings have you attended where the information was redundant, or worse, totally irrelevant to your work? How many meetings have you sat through with no engagement or participation? In this course, Kevan Hall and Alan Hall, authors of, Kill Bad Meetings, show you a systematic process for cutting out at least 50% of unnecessary meetings and designing better, more successful ones. They’ll show you the skills needed to improve the relevance of meeting topics, while increasing meeting engagement and participation. You may think of meetings as a necessary evil, but Kevan and Alan show you that some meetings aren’t even necessary, and those that are needn’t be evil.

What distinguishes a good leader from an ineffective or even harmful leader? We’ve probably all worked under different kinds of leaders, from a jaded and apathetic leader who goes through the motions and sucks the life out of an environment, to a great leader who constantly tries to take their team and people to the next level. In this audio-only course adapted from the How to be Awesome at Your Job podcast, Jeremie Kubicek talks about what separates a good leader from a bad one. He details the importance of a leader assessing themselves not just in respect to their team at work, but in five key categories: self, family, team, organization, and community. Jeremie also discusses the Support Challenge Matrix, through which one can measure whether someone under you needs more support or challenge. By the end of this course, it will be clear how good leaders manage to multiply the effect of their leadership many times over.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

It can be a daunting task to try to initiate positive change in your organization, especially without a plan. Gain a sense of confidence and direction through this course designed for leaders who need to guide a team through organizational change. Internationally renowned speaker and coach Amber Vanderburg teaches you skills to establish relationships, collaborate with others, and initiate, implement, and sustain lasting change. She shares tips for how to inspire others while still conveying a sense of urgency, and provides a framework for how to move through the stages of progress. Join Amber as she shares how to manage and normalize change to create lasting change in your organization.

This course was created by Madecraft. We are pleased to host this training in our library.

Companies with diverse, inclusive workplaces perform better. Their employees are more engaged and more productive. In this audio-only course from getAbstract, workplace expert Alissa Carpenter explains how to improve your firm’s inclusivity through better communication and recognition of individual strengths. Her practical, applicable advice on overcoming biases, breaking down silos, boosting engagement and inclusivity, and dealing with uncomfortable situations is relevant to any manager. Alissa also explores ways to build meaningful professional relationships through interactions, celebrating achievements, and defining the roles in a change process.

This audiobook summary was created by getAbstract, one of the world’s largest providers of business book summaries—with more than 20,000 text and audio summaries in seven languages. We are pleased to offer this training in our library.

There’s an emptiness that many feel about their work. They are disengaged because they feel that they're not doing what they are supposed to be doing with their life. In this course, instructor Dave Crenshaw helps professionals go beyond “getting stuff done” by adding the element of personal motivation to seemingly mundane workday activities. He explains that performance and outcomes improve when you are more personally connected to the work you do. To accomplish this, Dave explains how to define your personal values and make career and strategic decisions in relation to those values. He shares strategies for creating your personal vision and connecting it to what you do at work. Plus, he provides tips for identifying and celebrating your victories.

This course was created by Dave Crenshaw and Invaluable Inc. We are pleased to offer this training in our library.

If you are assigned to lead and run a Lean Six Sigma project, where do you start? You need training on how to prepare, plan, and conduct Lean Six Sigma DMAIC projects. In this first of two courses, Dr. Richard Chua—author, professor, consultant and certified Lean Six Sigma Master Black Belt trainer—explains how to identify, select, plan and run Lean Six Sigma projects through the Define and Measure phases of DMAIC, step-by-step using the right tools to complete project deliverables in each phase. For Green Belts or Black Belts, this course shows how to run a project and carry out their responsibilities as a project leader. For executives and managers who are deployment and project champions, this course explains their roles and responsibilities to ensure project success. Checklists, success tips and a Lean Six Sigma DMAIC roadmap are discussed and provided.

Note: This course builds upon prerequisite courses in the Becoming a Six Sigma Green Belt and Six Sigma Black Belt learning paths.

If you are assigned to lead and run a Lean Six Sigma project, where do you start? You need training on how to plan and conduct Lean Six Sigma DMAIC projects. In this second half of two courses, Dr. Richard Chua—author, professor, consultant and certified Lean Six Sigma Master Black Belt trainer—explains how to run Lean Six Sigma projects through the Analyze, Improve and Control phases of DMAIC, step-by-step using the right tools to complete project deliverables in each phase. This course shows Green Belts and Black Belts how to run a project and execute their responsibilities as a project leader, and advises project champions how to understand their roles and responsibilities to ensure project success. Checklists, success tips and a Lean Six Sigma DMAIC roadmap are discussed and provided.

Note: This course builds upon prerequisite courses in the Becoming a Six Sigma Green Belt and Six Sigma Black Belt learning paths. It continues where How to Manage Lean Six Sigma Projects: Part 1 left off.

You know you should be doing what's most important, yet oftentimes you don't. No more. Instructor Dorie Clark helps you to understand what's going on and fight back so you can accomplish what you want and need to do. Dorie helps you get in touch with why you want to accomplish something and what’s behind your procrastination. She teaches strategies to reframe your thinking, so that tasks you don’t want to do feel more manageable. She shows ways you can work up enough momentum to break out of your rut. Dorie emphasizes the importance of mapping out your time and how you can allocate it in advance. She covers how to enlist others’ support and how to take that difficult first step. There are multiple smart strategies to get motivated, and Dorie helps you to find the one that works best for you. She concludes with tips on preventing burnout.

Success in sales is all about results, and usually the most successful salespeople are making the most noise. This makes it easy to think that if you're not successfully closing and exceeding your targets, then you're not cut out for the profession—but this is not true. All of the most effective sellers have gone through sales slumps and dry spells and have managed to recover to be successful once again. In this course, sales professional and prospecting coach Miles Croft explains clearly and concisely how you can get yourself out of a sales slump and back to winning ways. He explains what to do as soon as you notice the slump, how to rebuild once you've covered the basics, how to then continue moving forward, and then how to maintain this new-found success.

This course was created by Miles Croft. We are pleased to host this training in our library.

In the long run, commanding a room means making lasting connections and furthering yourself and your business. In this course, business expert Bianca Lager walks you through exactly how to capture everyone’s attention in the room and own your self-confidence. This course is for everyone from employees to CEOs that struggle to make a lasting impression. Learn how to refine certain skill sets to prepare to own a room, establish a strong presence through your appearance and body language, and practice positivity to overcome any fears. By the end of this course, you’ll have the tools needed to make lasting connections in nearly any room you walk into.

This course was created by Madecraft. We are pleased to host this training in our library.

How do you prepare for negotiations? In this audio-only course, adapted from the Negotiate Anything podcast, Susan Borke, a former attorney at National Geographic and current Principal at BorkeWorks, covers the best ways to get ready for your next negotiation. Susan goes over the cycle of negotiation, then explains in detail the three R’s of preparation: research, rehearsal, and review.

Note: This course was created by the American Negotiation Institute. We are pleased to host this training in our library.

Everyone wants to feel heard. The costs of ignoring important voices can range from office mishaps to massive global crises. In this course, adapted from the podcast How to Be Awesome at Your Job, learn how to increase your impact by sharpening your listening skills. Oscar Trimboli, the host of the award-winning podcast Deep Listening, shares the crucial steps you must take to prepare your mind to listen. Since people rarely capture their thoughts with the first thing they say, Oscar provides questions you can ask to help others get to the heart of the matter. He explains how deep listening can give you key insights into your conversation partner's inner life, delves into the key differences between "how" and "why" questions, and more.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

In order to grow your network and advance your skills, you need to attend conferences. In this course, business expert Bianca Lager walks you through how to make the most of attending one. Bianca explains how to stand out with your personal interactions at conferences. She emphasizes the importance of preparation, presence, positivity, and setting achievable goals. Bianca goes over how you can maximize networking opportunities before, during, and after a conference. She shows you how to prepare a plan ahead of time, as well as analyze how to project power through your positivity and appearance. Bianca concludes with useful tips for those running the conference, for first-time conference attendees, and more.

This course was created by Madecraft. We are pleased to host this training in our library.

Sometimes it can feel like you’re working on everyone's else's to-do list instead of your own. How can you make space for accomplishing the goals that are important to you? Join best-selling business author and consultant Dorie Clark as she shares practical advice on how to prioritize effectively so that you can get meaningful things done.

Dorie shares techniques that you can leverage to get clarity on what to prioritize, as well as how to take action when you find yourself unsure of your next steps. She explores well-known frameworks, including the Eisenhower matrix and the Pareto principle, that can help you become more effective. Along the way, she shares how to find the motivation to get yourself going, maintain your momentum, and make it all the way to your goal.

Don’t underestimate the impact of self-care on your productivity and well-being. Self-care is a requirement for resilience. Overcoming obstacles while you’re feeling low only makes things harder than they should be. In this course, adapted from the podcast How to Be Awesome at Your Job, Anne Grady teaches methods to manage anxiety, build resilience, and stay positive. Anne goes over the parts of the brain and how they are impacted by mindfulness. She also takes a look at negativity bias, explaining why this powerful survival tool can deeply color your experience and memories. Plus, Anne provides a few helpful tips to help you get your brain back online after a stressful event, discusses how mindfulness training puts you in control of your focus, and more.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

Regardless of role or level, employees often want to speak up against offensive/racist comments or questionable practices, but they don't know how to do it. In this course, Dana Brownlee, an expert in communication effectiveness and facilitation, shares specific techniques and practices that anyone can use to address these uncomfortable situations with clarity, focus, and impact.

As remote work has become the norm in today’s workplaces, many workers now enjoy previously unheard-of levels of freedom and flexibility. However, these new benefits also come with new concerns and problems. Not only is it more difficult to connect with colleagues casually—much less create memorable interactions and experiences— it can be easy to feel like you're lost in the shuffle. In this course, Bianca Lager shows you how to stand out as a remote employee (for good reasons). Bianca starts with the basic logistics and tools you need for success, from organizing your workspace into a camera-ready environment, to making sure all your hardware and software functions as it should. She also shows how to create a plan, set proper boundaries, improve communications, deal with conflict, and improve your relationship with your manager. Finally, Bianca shares specific remote working tips for leaders and managers.

This course was created by Madecraft. We are pleased to host this training in our library.