Learn how to ask for endorsements—references, recommendations, and referrals—to go further at work.

Companies with diverse, inclusive workplaces perform better. Their employees are more engaged and more productive. In this audio-only course from getAbstract, workplace expert Alissa Carpenter explains how to improve your firm’s inclusivity through better communication and recognition of individual strengths. Her practical, applicable advice on overcoming biases, breaking down silos, boosting engagement and inclusivity, and dealing with uncomfortable situations is relevant to any manager. Alissa also explores ways to build meaningful professional relationships through interactions, celebrating achievements, and defining the roles in a change process.

This audiobook summary was created by getAbstract, one of the world’s largest providers of business book summaries—with more than 20,000 text and audio summaries in seven languages. We are pleased to offer this training in our library.

There’s an emptiness that many feel about their work. They are disengaged because they feel that they're not doing what they are supposed to be doing with their life. In this course, instructor Dave Crenshaw helps professionals go beyond “getting stuff done” by adding the element of personal motivation to seemingly mundane workday activities. He explains that performance and outcomes improve when you are more personally connected to the work you do. To accomplish this, Dave explains how to define your personal values and make career and strategic decisions in relation to those values. He shares strategies for creating your personal vision and connecting it to what you do at work. Plus, he provides tips for identifying and celebrating your victories.

This course was created by Dave Crenshaw and Invaluable Inc. We are pleased to offer this training in our library.

Stop feeling overwhelmed. Learn how to remain focused, productive, and in control in the face of whatever comes your way.

If you are assigned to lead and run a Lean Six Sigma project, where do you start? You need training on how to prepare, plan, and conduct Lean Six Sigma DMAIC projects. In this first of two courses, Dr. Richard Chua—author, professor, consultant and certified Lean Six Sigma Master Black Belt trainer—explains how to identify, select, plan and run Lean Six Sigma projects through the Define and Measure phases of DMAIC, step-by-step using the right tools to complete project deliverables in each phase. For Green Belts or Black Belts, this course shows how to run a project and carry out their responsibilities as a project leader. For executives and managers who are deployment and project champions, this course explains their roles and responsibilities to ensure project success. Checklists, success tips and a Lean Six Sigma DMAIC roadmap are discussed and provided.

Note: This course builds upon prerequisite courses in the Becoming a Six Sigma Green Belt and Six Sigma Black Belt learning paths.

If you are assigned to lead and run a Lean Six Sigma project, where do you start? You need training on how to plan and conduct Lean Six Sigma DMAIC projects. In this second half of two courses, Dr. Richard Chua—author, professor, consultant and certified Lean Six Sigma Master Black Belt trainer—explains how to run Lean Six Sigma projects through the Analyze, Improve and Control phases of DMAIC, step-by-step using the right tools to complete project deliverables in each phase. This course shows Green Belts and Black Belts how to run a project and execute their responsibilities as a project leader, and advises project champions how to understand their roles and responsibilities to ensure project success. Checklists, success tips and a Lean Six Sigma DMAIC roadmap are discussed and provided.

Note: This course builds upon prerequisite courses in the Becoming a Six Sigma Green Belt and Six Sigma Black Belt learning paths. It continues where How to Manage Lean Six Sigma Projects: Part 1 left off.

Learn how to manage your manager. In this course, adapted from the podcast How to Be Awesome at Your Job, Mary Abbajay explains how to build a good relationship with your boss.

You know you should be doing what's most important, yet oftentimes you don't. No more. Instructor Dorie Clark helps you to understand what's going on and fight back so you can accomplish what you want and need to do. Dorie helps you get in touch with why you want to accomplish something and what’s behind your procrastination. She teaches strategies to reframe your thinking, so that tasks you don’t want to do feel more manageable. She shows ways you can work up enough momentum to break out of your rut. Dorie emphasizes the importance of mapping out your time and how you can allocate it in advance. She covers how to enlist others’ support and how to take that difficult first step. There are multiple smart strategies to get motivated, and Dorie helps you to find the one that works best for you. She concludes with tips on preventing burnout.

Don’t like networking? In this course, adapted from the podcast How to Be Awesome at Your Job, Devora Zack explains why you don’t need to work the room to build great connections.

Success in sales is all about results, and usually the most successful salespeople are making the most noise. This makes it easy to think that if you're not successfully closing and exceeding your targets, then you're not cut out for the profession—but this is not true. All of the most effective sellers have gone through sales slumps and dry spells and have managed to recover to be successful once again. In this course, sales professional and prospecting coach Miles Croft explains clearly and concisely how you can get yourself out of a sales slump and back to winning ways. He explains what to do as soon as you notice the slump, how to rebuild once you've covered the basics, how to then continue moving forward, and then how to maintain this new-found success.

This course was created by Miles Croft. We are pleased to host this training in our library.

In the long run, commanding a room means making lasting connections and furthering yourself and your business. In this course, business expert Bianca Lager walks you through exactly how to capture everyone’s attention in the room and own your self-confidence. This course is for everyone from employees to CEOs that struggle to make a lasting impression. Learn how to refine certain skill sets to prepare to own a room, establish a strong presence through your appearance and body language, and practice positivity to overcome any fears. By the end of this course, you’ll have the tools needed to make lasting connections in nearly any room you walk into.

This course was created by Madecraft. We are pleased to host this training in our library.

Successfully conduct analysis in virtual environments. Learn how to tailor your analysis techniques and approaches to be successful in these new digital domains.

How do you prepare for negotiations? In this audio-only course, adapted from the Negotiate Anything podcast, Susan Borke, a former attorney at National Geographic and current Principal at BorkeWorks, covers the best ways to get ready for your next negotiation. Susan goes over the cycle of negotiation, then explains in detail the three R’s of preparation: research, rehearsal, and review.

Note: This course was created by the American Negotiation Institute. We are pleased to host this training in our library.

Discover the basic elements of delivering a great presentation and staying on message.

Manage conflict before it escalates. Learn how to recognize the signs of conflict and apply problem-solving strategies to resolve it with tact and diplomacy.

Learn how to project vocal confidence. Discover tips and tricks for better projecting your voice, in this course adapted from the podcast How to Be Awesome at Your Job.

Learn how to quit your job—the right way. Find out how to prepare to resign, write the resignation letter, and handle the exit interview.

Make your small business recession proof. Get practical strategies for cutting costs, analyzing your finances, negotiating with vendors, and more.

Everyone wants to feel heard. The costs of ignoring important voices can range from office mishaps to massive global crises. In this course, adapted from the podcast How to Be Awesome at Your Job, learn how to increase your impact by sharpening your listening skills. Oscar Trimboli, the host of the award-winning podcast Deep Listening, shares the crucial steps you must take to prepare your mind to listen. Since people rarely capture their thoughts with the first thing they say, Oscar provides questions you can ask to help others get to the heart of the matter. He explains how deep listening can give you key insights into your conversation partner's inner life, delves into the key differences between "how" and "why" questions, and more.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

In order to grow your network and advance your skills, you need to attend conferences. In this course, business expert Bianca Lager walks you through how to make the most of attending one. Bianca explains how to stand out with your personal interactions at conferences. She emphasizes the importance of preparation, presence, positivity, and setting achievable goals. Bianca goes over how you can maximize networking opportunities before, during, and after a conference. She shows you how to prepare a plan ahead of time, as well as analyze how to project power through your positivity and appearance. Bianca concludes with useful tips for those running the conference, for first-time conference attendees, and more.

This course was created by Madecraft. We are pleased to host this training in our library.