Course catalog

LinkedIn Profiles for Social Business Success

Learn about crafting a winning profile from a LinkedIn expert. Learn how to align your personal and professional branding, present your results instead of your resume, and more.

Listening to Customers

Learn techniques and strategies that can help you bolster your critical listening skills—and, in turn, help you provide exceptional customer service.

Logistics Foundations

Learn the ins and outs of logistics: a critical component of supply chain management.

Making Great Sales Presentations

Learn how to connect with your listeners and conduct yourself with professionalism in your next sales presentation.

Management Tips Weekly

Get two new management tips and learn to improve communication, increase motivation, deal with conflict, and build better relationships.

Managing a Customer Service Team

Discover how to lead customer service teams to excellence and greatness.

Managing Anxiety in the Workplace

Learn how to manage your anxiety and be more effective and successful at work.

Managing Customer Expectations for Frontline Employees

Learn how to manage customer expectations so customers leave satisfied and keep coming back.

Managing Customer Expectations for Managers

Learn to identify what a typical customer expects, where those expectations come from, and where your organization might be vulnerable.

Managing Depression in the Workplace

Learn practical techniques that can help individuals dealing with depression approach their work more effectively and reach out for the support they need.

Managing for Results

Discover how to manage your team to deliver results and optimize execution and performance.

Managing Logistics

Help your company practice more efficient delivery, distribution, and inventory control. Learn the ins and outs of logistics: a critical component of supply chain management.

Managing Office Politics

Bring people together, accomplish goals, and generate success for yourself and others by mastering the dynamics of office politics and taking charge with integrity.

Managing Resources Across Project Teams

Learn the fundamentals of resource management, and discover how to plan your resource requirements for a number of projects all competing for the same resources.

Managing Someone Older Than You

Do you manage older workers? Find out how to build more effective communication and collaboration with older workers and create a harmonious and efficient multigenerational team.

Managing Stress

Manage your stress more effectively. Get tips for identifying your triggers, managing your responses, and making more positive personal choices.

Managing Team Conflict

Learn how to confidently lead through conflict. Review the various sources of team conflict and learn how to defuse tricky situations using different approaches.

Managing Up Virtually as an Employee

Develop successful working relationships with any type of boss. Explore practical strategies for managing up, whether you're working remotely or in the office.

Managing Your Career: Early Career

Learn how to proactively manage your career by building a career profile that will guide your future growth.

Managing Your Emotions at Work

Learn an embodied way to relate to and manage your emotions at work. Discover tools for grounding and centering even in the midst of difficult feelings.

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