Join the influential web designer and founder of A List Apart as he talks about developing the standards that shaped the internet, fostering community, and educating new designers.

Discover Jenkins, the DevOps automation platform. Find how to automate builds, test and secure deployments, create a continuous integration and delivery pipeline, and more.

Are you an experienced Jira administrator who now needs to learn how to use Jira Service Management for service projects and support teams? In this course, Rachel Wright teaches you how to set up and administer Jira Service Management so customers can create requests, support agents can provide the help users need, and leadership can measure effectiveness. Rachel details the ways in which JSM extends Jira with support-specific features, additional types of users and responsibilities, how to configure the customer portal and connect to a Confluence knowledge base for self-service, and how to use JSM for incident management, change management, services request, and support. She also goes into ways to configure request types, permissions, and notifications, along with how to create, manage, and troubleshoot service-level agreements.

Bolster your skills with advanced JIRA topics. Learn about configuring and editing custom fields, creating new screens, advanced workflow creation, JIRA notifications, and more.

Jira is the industry standard for tracking work, tasks, and strategic company initiatives. The software is extremely flexible and customizable, which is both a blessing and a curse. Jira administrators need to be able to configure application settings to support the needs of the organization, which requires an intimate understanding of the capabilities, global options, and scheme configurations in Jira. In this course, Rachel Wright details the most important configuration options like general settings and global permissions. She also covers key topics like how schemes work together to power Jira projects; how to create custom projects; issue types, workflows, screens, and custom fields; and how to manage project-specific settings like components and versions. User management, including access restriction and sharing information with permissions, is also discussed. Rachel ends the course with a look at advanced Jira features like importing data, adding custom events, and automation.

Make the jump from Jira user to administrator. Learn the basic skills and processes needed to successfully administer and customize a Jira instance.

Learn how to use Apache JMeter, a popular open-source performance testing tool, to create and execute load tests that help you highlight performance issues in your software.

Get ready to pass the JNCIA-Junos exam and administer a Juniper devices network. Part one of our Juniper certification training covers networking and Junos OS fundamentals.

Get ready to pass the JNCIA-Junos exam and administer a Juniper devices network. Part 2 of our Juniper certification training covers configuration, maintenance, and monitoring.

Get ready to pass the JNCIA-Junos exam and administer a Juniper devices network. Part 3 of our Juniper certification training covers routing, routing policy, and firewall filters.

Get practical networking tips to build connections with people who can impact your career. Learn what to do—and what not to do—at actual networking events.

Position yourself for a post-graduation job that plays to your strengths, interests, and values. Get tips for finding a job, standing out from the crowd, and acing your interview.

Learn how to approach your next job interview for a UX design position with confidence.

Ace your next job interview. This collection of bite-sized videos shows how to deliver strong, well-crafted responses to some of the most common questions posed by job interviewers.

In this course, instructor April Stallworth covers the most common questions that administrative assistants are asked in job interviews, and she offers tips for answering each question with specificity and confidence. What do you consider to be your strongest technical skills? What are your most noteworthy skills that you use to conserve your executive’s time? How do you safeguard confidential information? How does this position fit into your career goals? For these questions and six more, April provides thoughtful discussion and useful advice on how to give an answer that shows your own qualifications and skills in the best light possible.

In this course, instructor Brian Honigman shows you the most common questions that marketing professionals encounter in job interviews, and he offers tips on how to answer each question with specificity and confidence. Brian defines the role of marketing manager and describe the skill sets hiring managers and recruiters are looking for. He recommends that, when asked what interests you about working at a company, you highlight how working at the company would align with your career interests and values. If you’re asked for an example of an effective marketing campaign from a brand you admire, Brian advises you to give an answer that shows your knowledge of the industry, passion for marketing, and ability to analyze a marketing activity. Brian follows this pattern of presenting a question and recommended answers through nine more questions that you might face in an interview. Then he concludes by showing you how to craft a thank-you note that shows your marketing skills in action.

Are you getting ready for a job interview in project management? Do you wonder what to say if asked about a challenging deadline, a time when things didn’t go as planned, or budget cuts to your project? In this course, instructor Daniel Stanton goes over ten of the most common questions that project managers field in job interviews. Daniel provides useful tips for how you can answer each question with specificity and confidence.

Understanding labor market dynamics is an important skill for leaders on multiple levels. Leaders need to hire people, they need to secure resources, and they need to manage their own careers. In this course, Jason Schenker shares the most important job market basics that can inform effective labor market strategies for leaders. He shows you how to identify levers of opportunity to secure labor market resources, like how to get the best people on your team and the best time to hire. Jason details how to manage resource constraints like layoffs, furloughs, and hiring freezes while still leading your team and organization to success. He also highlights strategies for your own career, like the best time to look for a new role, the value of education, and how remote work impacts labor market access for leaders. After this course, you’ll have a better idea of how to strategically approach job market decisions and challenges, as well as evaluate opportunities in your career.

Teaches the latest techniques for finding the right position for your interests, skills, and experience.

Get a tool kit of tips, tricks, and real-world examples designed to help every job seeker land their dream gig.