Success in sales is all about results, and usually the most successful salespeople are making the most noise. This makes it easy to think that if you're not successfully closing and exceeding your targets, then you're not cut out for the profession—but this is not true. All of the most effective sellers have gone through sales slumps and dry spells and have managed to recover to be successful once again. In this course, sales professional and prospecting coach Miles Croft explains clearly and concisely how you can get yourself out of a sales slump and back to winning ways. He explains what to do as soon as you notice the slump, how to rebuild once you've covered the basics, how to then continue moving forward, and then how to maintain this new-found success.

This course was created by Miles Croft. We are pleased to host this training in our library.

In the long run, commanding a room means making lasting connections and furthering yourself and your business. In this course, business expert Bianca Lager walks you through exactly how to capture everyone’s attention in the room and own your self-confidence. This course is for everyone from employees to CEOs that struggle to make a lasting impression. Learn how to refine certain skill sets to prepare to own a room, establish a strong presence through your appearance and body language, and practice positivity to overcome any fears. By the end of this course, you’ll have the tools needed to make lasting connections in nearly any room you walk into.

This course was created by Madecraft. We are pleased to host this training in our library.

Successfully conduct analysis in virtual environments. Learn how to tailor your analysis techniques and approaches to be successful in these new digital domains.

How do you prepare for negotiations? In this audio-only course, adapted from the Negotiate Anything podcast, Susan Borke, a former attorney at National Geographic and current Principal at BorkeWorks, covers the best ways to get ready for your next negotiation. Susan goes over the cycle of negotiation, then explains in detail the three R’s of preparation: research, rehearsal, and review.

Note: This course was created by the American Negotiation Institute. We are pleased to host this training in our library.

Discover the basic elements of delivering a great presentation and staying on message.

Manage conflict before it escalates. Learn how to recognize the signs of conflict and apply problem-solving strategies to resolve it with tact and diplomacy.

Learn how to project vocal confidence. Discover tips and tricks for better projecting your voice, in this course adapted from the podcast How to Be Awesome at Your Job.

Learn how to quit your job—the right way. Find out how to prepare to resign, write the resignation letter, and handle the exit interview.

Make your small business recession proof. Get practical strategies for cutting costs, analyzing your finances, negotiating with vendors, and more.

Everyone wants to feel heard. The costs of ignoring important voices can range from office mishaps to massive global crises. In this course, adapted from the podcast How to Be Awesome at Your Job, learn how to increase your impact by sharpening your listening skills. Oscar Trimboli, the host of the award-winning podcast Deep Listening, shares the crucial steps you must take to prepare your mind to listen. Since people rarely capture their thoughts with the first thing they say, Oscar provides questions you can ask to help others get to the heart of the matter. He explains how deep listening can give you key insights into your conversation partner's inner life, delves into the key differences between "how" and "why" questions, and more.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

In order to grow your network and advance your skills, you need to attend conferences. In this course, business expert Bianca Lager walks you through how to make the most of attending one. Bianca explains how to stand out with your personal interactions at conferences. She emphasizes the importance of preparation, presence, positivity, and setting achievable goals. Bianca goes over how you can maximize networking opportunities before, during, and after a conference. She shows you how to prepare a plan ahead of time, as well as analyze how to project power through your positivity and appearance. Bianca concludes with useful tips for those running the conference, for first-time conference attendees, and more.

This course was created by Madecraft. We are pleased to host this training in our library.

Up your interview game. Learn how to rock an interview and land your dream job, in this course adapted from the podcast How to Be Awesome at Your Job.

Learn to take control of your time, be more productive, and do things you want to do. Productivity coach Paula Rizzo shares simple, powerful tips to help you set boundaries.

Sometimes it can feel like you’re working on everyone's else's to-do list instead of your own. How can you make space for accomplishing the goals that are important to you? Join best-selling business author and consultant Dorie Clark as she shares practical advice on how to prioritize effectively so that you can get meaningful things done.

Dorie shares techniques that you can leverage to get clarity on what to prioritize, as well as how to take action when you find yourself unsure of your next steps. She explores well-known frameworks, including the Eisenhower matrix and the Pareto principle, that can help you become more effective. Along the way, she shares how to find the motivation to get yourself going, maintain your momentum, and make it all the way to your goal.

Learn how to ace your job search with tips from the experts behind theSkimm, the brand that equips millions of users with essential tools and information to live smarter lives.

Don’t underestimate the impact of self-care on your productivity and well-being. Self-care is a requirement for resilience. Overcoming obstacles while you’re feeling low only makes things harder than they should be. In this course, adapted from the podcast How to Be Awesome at Your Job, Anne Grady teaches methods to manage anxiety, build resilience, and stay positive. Anne goes over the parts of the brain and how they are impacted by mindfulness. She also takes a look at negativity bias, explaining why this powerful survival tool can deeply color your experience and memories. Plus, Anne provides a few helpful tips to help you get your brain back online after a stressful event, discusses how mindfulness training puts you in control of your focus, and more.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

Learn about how to manage the pace of life to work more slowly and effectively so you can ultimately accomplish more.

Have you ever felt like you're talking, but nobody is listening? Here's Julian Treasure to help. In this useful talk, the sound expert demonstrates the how-to's of powerful speaking -- from some handy vocal exercises to tips on how to speak with empathy. A talk that might help the world sound more beautiful.