Course catalog

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How to Build Rapport Quickly

Get expert tips for quickly building lasting emotional ties in this course adapted from the podcast How to Be Awesome at Your Job.

How to Build Virtual Accountability (215693)

Creating a culture of accountability makes life at work easier. Accountability can help create a sense of ownership and autonomy, and can build up trust amongst the people you work with. However, being in a remote environment can make it harder to hold yourself, and others, accountable. In this course, business coach Mitch Simon shares his secrets for how to foster accountability in a virtual or remote environment. Mitch walks through the fundamentals of virtual accountability and the different types of accountability that exist. He then guides you through methods to help build and demonstrate accountability, as well as how to create the infrastructure for accountability to thrive. Finally, Mitch provides communication tips that can help you have more effective conversations that build trust and a culture of accountability. After this course, you may feel more empowered to hold yourself and those around you more accountable.

This course was created by Madecraft. We are pleased to host this training in our library.

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How to choose a career

The majority of working people, by their own admission, do not feel fully challenged by their current jobs. If you find yourself in that position, you may want to consider a new career path. It can be scary, but hopefully, with some guidance, that decision will become more within your reach.

How to Confidently Negotiate Your Salary (211307)

Learn how to confidently negotiate your salary and ask for what you are worth. In this course, adapted from the American Negotiation Institute podcast Negotiate Anything, Kwame Christian joins Meggie Palmer to discuss the topic of salary negotiation. Meggie is the founder and CEO of PepTalkHer, a tech-coaching program empowering women and helping companies close the gender gap. Learn how to gain confidence through preparation, recognize your value, negotiate in the job you have now, and take the time you need when you’re considering an offer from a new company. These tips will help you get the salary and benefits package you deserve—no matter your position.

This course was created by the American Negotiation Institute. We are pleased to offer this training in our library.

How to Create a Career You Love (214656)

Are you tired of searching for the perfect job, new role, or elusive assignment that’s going to change everything in your career for the better? That perfect job is incredibly rare, but it is absolutely possible to attain a career you love—one that challenges, inspires and fulfills you. In this course, Jodi Glickman teaches you how to create opportunities for yourself so that you can maximize your impact, excel at what you do, and ultimately love your career. Jodi shows you how to optimize the aspects of your job that you do control, from making sure you’re growing and challenging yourself in your current role, to creating opportunities to work with people in your organization who you can learn from and who have the power and influence to help advance your career. Instead of waiting for a hypothetical dream job to come along, join Jodi as she gives you strategies to craft a career that you love.

How to Create a Life of Meaning and Purpose (231469)

Purpose and meaning can be elusive, especially during times of change and uncertainty. In this course, Maxie McCoy, author of the book You're Not Lost: An Inspired Action Plan for Finding Your Own Way, shares her practical, science-backed action plan for finding purpose and meaning in life. First, Maxie explains why merely achieving goals doesn't lead to a meaningful life. She explores science-backed formulas for finding meaning in life and living more authentically. Maxie shows you how cultivating a gratitude practice enhances your sense of well-being. She discusses how close social connections, as well as self-reflection, can help people discover meaning and purpose. Maxie helps you discover the value of mindfulness practices to help you find meaning in each moment. She goes into how to identify at least one way to be more generous in your life with what you have. Maxie concludes with a 24-hour challenge to choose to delight in the little things.

How to Create a Perfect Elevator Pitch

Create the perfect elevator pitch. Learn how to craft an elevator pitch that generates interest in your idea, product, or project in 30 seconds or less.

How to Create and Run a Brilliant Remote Workshop (217784)

Get practical advice, techniques, and frameworks to help you develop and run effective remote workshops. With in-person professional gatherings halted due to COVID-19, expert Dave Birss can teach you how to create and run a remote workshop that will have an impact and help you achieve your business goals. Using engaging examples and his signature humor, Dave walks you through preparing for a great remote workshop, selecting the right technology, engaging participants, working with the output of a remote workshop, and more. You can also get tips to move an existing workshop from an offline event to an online one, and facilitate a successful workshop that benefits all participants.

This course was created by Dave Birss. We are pleased to offer this training in our library.

How to Crush Self-Doubt and Build Self-Confidence (228885)

There is no magic pill that builds confidence overnight. Instead, confidence comes from repeating something until you’re familiar with it. To build a genuine belief in your ability to accomplish the task at hand, you first must learn to persist. In this course, Ivan Joseph discusses critical practices that can help you build unshakeable self-confidence. Learn techniques for keeping negative thoughts at bay. Discover how to fight impostor syndrome by creating a list of your achievements; that way, when doubt kicks in, you’ll have something to remind you of what you’re capable of accomplishing. Ivan also goes over the ways in which the people who surround us play a key role in shaping our beliefs, how to create effective affirmations, how to help others feel more confident by focusing on positive feedback, and more.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

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How to Deal With Poor Performance

When someone on your team is performing poorly, it's important to diagnose which of these factors is at play. Only then will you be able to help the person realize their full potential. If you suspect your team member is limited by their capability, first look at the equipment they use and the resources they need to do their job. Look for points of frustration, and ask them if they're missing anything. Next, see if they have any knowledge or skills gaps, and retrain them if necessary. If your team member is still struggling, you might need to rethink their role. Consider delegating tasks, or changing the role to better fit their skills and abilities. Alternatively, if nothing has worked, consider reassigning them to another role that fits their talents better. If your under performer has the knowledge and skills to do their job, then they might be suffering from low motivation. To address this, set some clear and meaningful performance goals. Make sure they understand what's expected of them, and what they need to do to improve. Next, help them succeed by making sure they have the support they need to meet these goals. Finally, provide regular feedback on their current performance and long-term expectations. When giving feedback, make sure it's timely. Also, be open and honest, and acknowledge success. But don't shy away from giving constructive criticism. Team members need to know their weaknesses, as well as their strengths. Ultimately though, if someone's performance fails to improve, it may be time for them to move on. Underperforming team members not only limit their own potential, but they can negatively affect your entire team. Fortunately, there's a lot you can do as a manager to help people improve their performance.

How to Design and Deliver Training Programs (111602)

An effective training program helps to accelerate an employee's professional development and prepares them to excel in their role. In this course, corporate training expert Jeff Toister explains how to design and deliver training programs that engage learners and help them quickly develop new skills. Jeff walks through the ADDIE model of instructional design as it applies to corporate learning, exploring each step—from conducting needs analysis all the way through delivering face-to-face training. He also provides tips for presenting with confidence and clarity, facilitating discussions, adapting your programs to webinar delivery, and more.

How to Develop Friendships and Connect Meaningfully with Work Colleagues

Improve your ability to initiate and maintain healthy work friendships, and tactfully extract yourself from ones that don’t serve you, whether interacting online or in person.

How to Develop your Career Plan

Learn how to create an effective career plan that brings you one step closer to your dream job.

How to Effectively Deliver Criticism

Learn how to confidently deliver criticism and constructive feedback to others.

How to Fix Bad Agile (217376)

More than 80% of software products are delivered using an agile mindset, but the reality is that there is a lot of bad agile. Many agile coaches will tell you that bad agile is only good agile unoptimized, so this course walks you through five ways to optimize your agile team and enhance key processes. This course shows you how to keep standups, retrospectives, and product reviews productive, as well as how to keep the processes stable while allowing room for improvement. Next, it offers tips to improve your estimation and planning, while staying focused on the purpose behind the user stories. This course teaches you how to engage product owners, democratize scrum masters, and transition successfully to a cross-functional team. It also explains how to appease milestone managers and make sure that the product owner maintains ownership of the product. Finally, this course covers how to collaborate with the rest of the organization and keep your team together.

How to Freelance and Get Paid Making Digital Commercials

Learn how to find video production jobs and get paid to make commercials for brands and businesses.

How to Get a Job in Design

Bonnie Siegler provides answers to designer's common questions about how to land a job. Learn how to write a winning resume, how to present yourself and your work, and more.

How to Get a Pay Raise

Get the pay raise you deserve. Learn how to document your value to your company and ask your boss for a raise.

How to Get Great Customer Service

Learn the secrets to consistently get great customer service.

How to Get the Most from Your Temporary Work Placement

Learn how to use your work placement as the launching pad for the next stage of your career. Get tips for networking, getting references, and more.