Discover the basic elements of delivering a great presentation and staying on message.

Manage conflict before it escalates. Learn how to recognize the signs of conflict and apply problem-solving strategies to resolve it with tact and diplomacy.

Learn how to project vocal confidence. Discover tips and tricks for better projecting your voice, in this course adapted from the podcast How to Be Awesome at Your Job.

Learn how to quit your job—the right way. Find out how to prepare to resign, write the resignation letter, and handle the exit interview.

Make your small business recession proof. Get practical strategies for cutting costs, analyzing your finances, negotiating with vendors, and more.

Everyone wants to feel heard. The costs of ignoring important voices can range from office mishaps to massive global crises. In this course, adapted from the podcast How to Be Awesome at Your Job, learn how to increase your impact by sharpening your listening skills. Oscar Trimboli, the host of the award-winning podcast Deep Listening, shares the crucial steps you must take to prepare your mind to listen. Since people rarely capture their thoughts with the first thing they say, Oscar provides questions you can ask to help others get to the heart of the matter. He explains how deep listening can give you key insights into your conversation partner's inner life, delves into the key differences between "how" and "why" questions, and more.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

In order to grow your network and advance your skills, you need to attend conferences. In this course, business expert Bianca Lager walks you through how to make the most of attending one. Bianca explains how to stand out with your personal interactions at conferences. She emphasizes the importance of preparation, presence, positivity, and setting achievable goals. Bianca goes over how you can maximize networking opportunities before, during, and after a conference. She shows you how to prepare a plan ahead of time, as well as analyze how to project power through your positivity and appearance. Bianca concludes with useful tips for those running the conference, for first-time conference attendees, and more.

This course was created by Madecraft. We are pleased to host this training in our library.

Up your interview game. Learn how to rock an interview and land your dream job, in this course adapted from the podcast How to Be Awesome at Your Job.

Learn to take control of your time, be more productive, and do things you want to do. Productivity coach Paula Rizzo shares simple, powerful tips to help you set boundaries.

Sometimes it can feel like you’re working on everyone's else's to-do list instead of your own. How can you make space for accomplishing the goals that are important to you? Join best-selling business author and consultant Dorie Clark as she shares practical advice on how to prioritize effectively so that you can get meaningful things done.

Dorie shares techniques that you can leverage to get clarity on what to prioritize, as well as how to take action when you find yourself unsure of your next steps. She explores well-known frameworks, including the Eisenhower matrix and the Pareto principle, that can help you become more effective. Along the way, she shares how to find the motivation to get yourself going, maintain your momentum, and make it all the way to your goal.

Learn how to ace your job search with tips from the experts behind theSkimm, the brand that equips millions of users with essential tools and information to live smarter lives.

Don’t underestimate the impact of self-care on your productivity and well-being. Self-care is a requirement for resilience. Overcoming obstacles while you’re feeling low only makes things harder than they should be. In this course, adapted from the podcast How to Be Awesome at Your Job, Anne Grady teaches methods to manage anxiety, build resilience, and stay positive. Anne goes over the parts of the brain and how they are impacted by mindfulness. She also takes a look at negativity bias, explaining why this powerful survival tool can deeply color your experience and memories. Plus, Anne provides a few helpful tips to help you get your brain back online after a stressful event, discusses how mindfulness training puts you in control of your focus, and more.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

Learn about how to manage the pace of life to work more slowly and effectively so you can ultimately accomplish more.

Have you ever felt like you're talking, but nobody is listening? Here's Julian Treasure to help. In this useful talk, the sound expert demonstrates the how-to's of powerful speaking -- from some handy vocal exercises to tips on how to speak with empathy. A talk that might help the world sound more beautiful.

Regardless of role or level, employees often want to speak up against offensive/racist comments or questionable practices, but they don't know how to do it. In this course, Dana Brownlee, an expert in communication effectiveness and facilitation, shares specific techniques and practices that anyone can use to address these uncomfortable situations with clarity, focus, and impact.

As remote work has become the norm in today’s workplaces, many workers now enjoy previously unheard-of levels of freedom and flexibility. However, these new benefits also come with new concerns and problems. Not only is it more difficult to connect with colleagues casually—much less create memorable interactions and experiences— it can be easy to feel like you're lost in the shuffle. In this course, Bianca Lager shows you how to stand out as a remote employee (for good reasons). Bianca starts with the basic logistics and tools you need for success, from organizing your workspace into a camera-ready environment, to making sure all your hardware and software functions as it should. She also shows how to create a plan, set proper boundaries, improve communications, deal with conflict, and improve your relationship with your manager. Finally, Bianca shares specific remote working tips for leaders and managers.

This course was created by Madecraft. We are pleased to host this training in our library.

Does anyone love meetings? Let's face it—meetings have a bad reputation, and we probably all know why. They can waste time, add confusion, and lack clear takeaways. The good news is that they don't have to be this way. In this course taught by creativity-productivity expert Samantha Bennett, Sam explains the various ways in which you can make meetings more impactful. She walks through how you can set a clear meeting purpose based on the stakeholders and the type of meeting, and how to get aligned on a direction and ensure all voices and perspectives are heard. She also imparts her rules for effective meetings, how to follow up, and how to hold folks accountable after your meeting. If you take the time to watch this course, you might just find yourself making more of your time in your next meeting.

This course was created by Madecraft. We are pleased to host this training in our library.

Learn how to ace assessment centre evaluations and showcase your skills and performance potential to future employers.