Explore a comprehensive guide to human resources, including core responsibilities such as recruitment, hiring, compensation, training and development, and performance management.

How do you lead an on-demand workforce? Get an overview of the management and HR issues facing employers of nontraditional employees like contractors, freelancers, and elancers.

Learn how to build an effective performance management system that drives employee performance and behavior for organizational success.

Learn how to get compensation and benefits right. Learn about the strategic choices that employers make when developing a total rewards system through compensation and benefits.

Discover how to create an effective employee handbook. Learn about legal reasons to have a handbook, cultural considerations, and how to share a finished handbook with employees.

Learn the principles of job design—a core responsibility for HR coordinators, managers, and specialists—and help employees be more satisfied and engaged with their work.

Make HR an equal partner in your company's future. Learn how to shape organization strategy and make the HR investments that contribute most to company success.

Every company has people problems. Managing them is one of the core responsibilities for human resources. So how should an HR professional approach the inevitable conflicts that can arise in the workplace? In this course, JoAnn Corley explains the role of an administrator—enforcing policy and legal rules—as well as the need and role of an advisor—coaching and viewing problems as opportunities for growth. First, get an overview of the most common employee problems and why they can present a legal risk to your company. Then learn why, as with most HR functions, problem management starts by putting a good process in place. Discover the importance of training and documentation, and find out how to circle back to the employee handbook when problems occur. JoAnn also explains how to move from the administrator to the advisor mindset by having conversations with employees and partnering with their managers to move situations forward. She shares real-life scenarios that allow you to see how to handle problems in practice, and possibly even anticipate problems before they happen.

Discover how to create a robust pay strategy for your organization.

Payroll is a core function in HR. Learn the fundamentals of setting up and administering payroll.

Learn about the importance and responsibility of protecting confidentiality in the workplace.

Learn how to design and implement an onboarding process that will train new hires and set up employees for long-term engagement and growth.

Learn how to select the right HR information system (HRIS) for your organization.

Get an overview of strategic workforce planning (SWP). Learn why SWP is critical to the success of an organization and how HR professionals can craft an effective plan.

Learn the basic features available in HRIS programs, feature benefits, and how to approach the administration of these systems.

Make HR a strategic partner in the success of your organization. Learn how to measure the impact of HR efforts and tie your HR strategy to business goals.

Learn how to hire and manage vendors to provide HR services such as payroll and 401(k) administration.

Boost your competitive advantage by building a culture of trust and well-being. Learn how to connect to your purpose as a leader and adopt a human-centered view of management.

Build relationships based on curiosity and interest. Explore the practice of humble inquiry in this audio-only summary of Edgar H. Schein’s book.

The future of work requires a more personal style of leadership. Learn more about humble leadership in this audio-only summary of the book by Edgar H. and Peter A. Schien.