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Having Difficult Conversations: A Guide for Managers
In a course designed specifically for managers, learn about how and when to conduct a difficult conversation.
Having Powerful, Advanced Conversations (230891)
- 49 mins
When you can have a meaningful, real conversation with someone, you can open minds, change opinions, and build a genuine connection. In this course, learn how to take your conversations to the next level. Dr. Michael Shermer covers the fundamental elements of good conversations, as well as how you can make your next conversation more impactful by asking interesting questions and using the Socratic method. He also discusses how to seek truth when speaking to someone, overcome negative emotions, and get past disagreements. Great conversations can change the world; after taking this course, you’ll be acquainted with best practices and techniques that can help you have powerful conversations of your own.
This course was created by Madecraft. We are pleased to host this training in our library.

This course was created by Madecraft. We are pleased to host this training in our library.

HDR Photography: Shooting and Processing
Join photographer Ben Long to learn about high dynamic range (HDR) photography, a technique that broadens the luminance or range between the lightest and darkest areas of an image.
Healthcare Analytics: Regression in R
Discover linear regression modeling and logistic regression modeling using R. Learn about how to prepare, develop, and finalize models using the forward stepwise modeling process.
Healthy Building Foundations (222527)
- 33 mins
What is a healthy building? A healthy building can be seen as the next generation of green buildings. It includes environmentally responsible and resource-efficient building concepts and integrates health, wellness, and human experience in buildings. In this course, sustainability expert Keara Fanning shows you how you can improve how you live and work with healthy buildings. Keara explains why healthy buildings are important. Then she discusses a variety of factors that can help create buildings that promote human health, including air quality, materials, lighting, temperature, cueing healthy eating and water habits, promoting physical activity, and more. She describes steps that offices are taking to get people back to work safely, then concludes with advice on where you can learn more.
Hello Monday
Start your work week off right. Hear influencers such as Melinda Gates and Fei-Fei Li talk about the nature of work and the passion that keeps them moving forward.
Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting
Review information that can help empower end users to solve beginner-level IT issues. Explore tips for configuring mobile devices, setting up Wi-Fi, dealing with malware, and more.
Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications
Everyone can benefit from knowing how IT works. Get tips to solve beginner-level IT issues related to computer setup, app installation, file management, backup, and more.
Help Yourself: Tech Tips Weekly
Learn how to solve common IT issues on your own. This collection of hardware, software, and networking troubleshooting tips helps Windows users help themselves.
Helping Your Employees Meet Retirement Goals
Help your employees plan for retirement. Learn how to research, build, and manage a successful retirement program at your organization.
Helvetica
Discover this acclaimed documentary exploring typography graphic design and global visual culture through the history of a single typeface. Get an hour of exclusive bonus features.
High-Stakes Communication
Manage your message, yourself, and stakeholders when tension is high. Get practical tips and real-life examples that can help you prepare to shine in high-stakes moments.
Highly Recommended Techniques
How to answer the phone at work(like a Pro) / What’s the best way to answer the phone at work?
Duration: 4 Minutes
Hire, Retain, and Grow Top Millennial Talent
Learn why millennials are different, what they contribute to the workforce, and why retaining millennial talent is imperative to staying competitive.
Hiring a Marketing Agency
Learn how to choose and hire the right digital marketing agency, get your marketing campaigns off on the right track, and build your brand and business.
Hiring a Recruiting Firm
This course provides a helpful guide for leaders, managers, and HR professionals who are looking to hire an external recruiting firm to help them find the right talent.
Hiring an Employee for Managers
Find out how to hire the best people for your open positions. Learn how to identify, interview, hire, and onboard a direct report.
Hiring and Developing Your Future Workforce
Discover how to thrive as a manager in disruptive times. Learn how to hire and develop tomorrow's workforce, design work that can adapt to change, become more proactive, and more.
Hiring and Managing UX Professionals
Get a holistic take on hiring, contracting, and retaining UX professionals. Learn about the specialties within UX, how to find talent, and how to support the creatives you hire.