Learn how marketers actually gather and use your data, as well as what you can do to better manage your privacy.

The main issue with receiving feedback is how it's delivered and who is delivering it, says Sheila Heen, author of Thanks for the Feedback, told participants in the Fast Forward program. Everyone wants to be loved and no one likes criticism, but often the people we like least offer the best advice. Sometimes we should pre-empt feedback by asking how we could do things better.

Learn how to respond to challenges and push your small business forward during a recession. Get tips for identifying new opportunities, moving your business online, and more.

Learn how to evaluate a wholesaling deal. This course shows novice real estate investors how to calculate and interpret the most important numbers when analyzing deals.

Productivity improves when people cultivate the habit of asking questions. Growth and performance often stagnate when we tell others (and ourselves) what we should do. In this course, Dave Crenshaw explains why questions are valuable, provides practice creating effective questions, and gives examples of situations where we can ask team members, customers, and those we lead questions that help them grow. Dave discusses what a productive question is and what makes questions productive, then lists some examples of productive questions. He talks about how questions can help people grow and how listening improves questions. After going over how additional questions can help you access more layers of answers, Dave explains times when you should not ask questions, but simply listen.

This course was created by Dave Crenshaw and Invaluable Inc. We are pleased to offer this training in our library.

Maximize mentorship opportunities by understanding the roles, expectations, and ways you can nurture and add value to the relationship—whether you're a mentee or mentor.

Leverage the power of positive organizational scholarship in your organization. In this audiobook summary, get research-backed insights on empowering and motivating your employees.

Learn how to become more adaptable so you can adjust to change and disruption at work—and proactively shape your professional destiny along the way.

The project sponsor is one of the most vital roles in any project, especially those that are strategic or transversal. The more complex the project, the more critical the sponsor role and the more time it demands. In our new world driven by change, soon executives and managers will spend at least half of their time on projects. Yet, according to recent research carried out jointly with Harvard Business Review, only 13% of executives had received specific training on how to become a successful project sponsor. In this course, thought leader Antonio Nieto-Rodriguez covers the key responsibilities and best practices of project sponsorship. Antonio explains the project economy and how it is challenging and affecting leaders. Then he reinvents and defines what a project, project management, and a project sponsor are. He covers in depth the role and the steps that an effective project sponsor needs to accomplish to lead projects successfully and generate value for their organizations.

As a manager of a remote team, you may face unique challenges, but you also have unique opportunities to help your team thrive. In this course, Mitch Simon shares his advice for leaders who are overseeing remote teams by outlining common mistakes. Mitch starts by enforcing the importance of fun in a remote workplace, including methods for hosting meetings and allowing natural conversation to take place. He then stresses the importance of setting a tone and gathering the right people together. Mitch then reviews the importance of being vulnerable with your team by way of transparency and empathy. Mitch also highlights some classic leadership missteps, such as micromanaging, avoiding conflict, and hiding details from your team. He closes by outlining the importance of creating safe spaces where your team can take risks, give and receive feedback, and learn along the way. After this course, you’ll have tools to help you lead with more confidence in a remote environment.

This course was created by Madecraft. We are pleased to host this training in our library.

It’s a sad reality that many organizations struggle with inclusivity and diversity. This audio-only course, adapted from the book How to Be an Inclusive Leader by diversity and inclusion expert Jennifer Brown, offers a step-by-step guide to help your company effectively handle inclusivity and diversity issues. The course covers the multiple barriers many employees often face, how a lack of diversity negatively affects internal social cohesion, and ways to become a better leader and build a more equitable workplace. An equitable employment environment doesn’t just let everyone bring their full self to work without fear, it also helps companies stay competitive in the modern workforce.

This audiobook summary was created by getAbstract, one of the world’s largest providers of business book summaries—with more than 20,000 text and audio summaries in seven languages. We are pleased to offer this training in our library.

Managing the inherent tension between the friendliness that encourages rapport and the assertiveness that is required to be effective can be tricky. In this course, adapted from the American Negotiation Institute podcast Negotiate Anything, Kwame Christian discusses with Hamilton Chan how to build rapport, stand your ground, and manage the flow of information. Hamilton is the head of executive education and visiting professor of business and technology at Loyola Law School, Los Angeles and CEO of Coaching for Startups LLC. He explains why rapport is so powerful and provides tips to stay strong at the negotiation table. Plus, learn why it’s so important to understand your options before you start difficult conversations.

This course was created by the American Negotiation Institute. We are pleased to offer this training in our library.

Creating an inclusive workplace, where every employee feels welcomed, valued, respected, and heard, requires both structural change to your company processes and active allyship in your day-to-day interactions. In this course, Kelsey Bardfield explores common biases in the workplace and tangible ways to shut them down. Kelsey explores privilege and equity, and illustrates the key differences between equality and equity and the importance of doing so. She also discusses key topics like identity, microaggressions, hiring practices, allyship, and inclusion best-practices.

This course was created by Madecraft. We are pleased to host this training in our library.

Learn how to increase your chances of getting a promotion with a few simple steps.

Cultivate a successful career in journalism without compromising your values. Tune in to get insider tips from Norah O’Donnell, the anchor of the CBS Evening News.

Building thought leadership can provide a crucial advantage for active job seekers and those looking to advance their careers. What does it mean to be a thought leader, though? In this course, career strategist Jenny Foss explains what thought leadership is, why it matters, and how you can use it to become a go-to voice in your industry or area of expertise. Jenny walks you through how to establish your personal branding, identify your own style, and create and share your own written, audio, and video content. If creating content doesn’t appeal to you, Jenny shows you how becoming a content curator can also help you build thought leadership. She discusses how to seek out speaking opportunities, then concludes with several useful best practices.

Supercharge your creative abilities in just over a week. This course provides a series of practical exercises designed to help you get your creative juices flowing.

Looking to boost that number beside your social media handle? Viral video maker Ash Blodgett can help. In this course, Ash shares practical strategies designed to help you build a stronger online presence. Discover how to create a clear, specific brand that stands out from the competition. Learn how to ensure that you're posting the right content to the right social media platform. Plus, get tips on what content to post (and when to post it), how to keep your followers engaged, and whether or not paying for ads and followers is worth it. Upon completing this course, you'll have the basic tools you need to start amassing the kind of following that can help you land sponsorships, sell products, connect with other industry leaders, and much more.

Mentors play a crucial role in our lives. There are many different types of mentors you’ll encounter in your careers, and each will help you succeed in different ways. This audio-only course, adapted from the Modern Mentor podcast, identifies six types of “secret” mentors—people who can teach you critical skills from afar. Join Rachel Cooke as she defines various types of mentors, shares how you can seek them out, and explores what they can do to benefit your personal and professional life.

This course was created by Macmillan Publishers. We are pleased to offer this training in our library.