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Introduction to Service Innovation and Management

coursera Introduction to Service Innovation and Management (Mitalearn-292346)

  • 1 hours 16 minutes
  • مبتدی
  • Release date: 27 June 2026
  • Author: George “Russ” Moran
درباره این دوره:

Related Skills

Business Leadership and Management Data collection and analysis Process Improvement Process Design Cultural Assessment Organizational Assessment
Voice of the Customer (VoC): Enhancing Experiences

coursera Voice of the Customer (VoC): Enhancing Experiences (Mitalearn-291105)

  • 1 hours 4 minutes
  • مبتدی
  • Release date: 27 June 2026
  • Author: Hector Sandoval
درباره این دوره:

Related Skills

Marketing Business Customer-Centric decision making Data collection and analysis Effective Communication and Engagement