Learn about how to increase the size and quality of your video audience with strategic marketing and search engine optimization (SEO).

Learn how to build serverless microservices architectures with Amazon Web Services.

Discover how serverless architecture can solve your organization's software development and deployment challenges. Review use cases and examples of different serverless solutions.

Learn how to take a website and convert it from a traditional site to a serverless site using key AWS services, including Amazon S3 and CloudWatch.

Change the way you serve your customers and evolve your business. Learn how to identify service innovations and embed your innovations into your business.

Learn how to establish the right metrics to effectively measure customer service efforts.

Learn the fundamentals of administering ServiceNow. Learn how to configure key applications, explore uses and workflows for commonly accessed applications, and more.

Customer service today brings new challenges, new protocols, and new attitudes. As a service provider, you must be prepared with solid solutions if you want to continue doing business in the post-COVID economy. This course provides advice for returning to work and interacting with the public, dealing with distribution problems, and handling aggressive customers. David Brownlee, bestselling author of Rockstar Service, Rockstar Profits, helps you tackle these issues and provide extraordinary customer service. Discover how to implement new safety protocols, deal with upset customers, and deliver world-class service despite the challenges around you.

Social media is a critical customer service tool. Learn how to communicate and serve customers in high-stakes channels like Facebook, Twitter, and Instagram.

Marketing is an important business investment. Find out about the costs of marketing and the different ways a marketing budget can be set.

Set your L&D program up for success. Discover how to manage expectations about the budget, format, and goals of your training program.

Learn how to set business goals for teams and individual employees, and link goals to strategy, financial results, and incentives.

Learn quick and practical tips to set reasonable boundaries and use your smartphone wisely, rather than feeling used by it.

Learn how to set employee goals to drive the behavior you want, establish business priorities, and help your employees focus on the right things.

Learn how to create a simple database with Excel.

Learn how to establish a project management office (PMO) at your organization to deliver projects consistently, make effective program investments, and achieve long-term savings.

Join the Linux revolution. Learn how to set up a new installation of Red Hat Enterprise Linux (RHEL), execute basic Linux commands, and manage user accounts and file storage.

Learn to choose the right equipment, set up productivity tools, and keep connected on the go, in this course on setting up a mobile office.

Helps entrepreneurs understand if they should incorporate, and navigate choosing and setting up a corporate entity.

Get a friendly guide to the basics of money management, including financial planning, budgeting, managing debt, and investing, and learn how to set your first financial goals.