Many people assume that empathy is about being there when someone is going through a rough patch. But empathy involves more than just offering comfort. It's really about understanding and embracing others while remaining self-aware. In this course, Dr. Carolyn Goerner digs into the subject of empathy, explaining what it is and how to develop and practice it at work. Learn about the different types of empathy, as well as the benefits of fully embracing the practice of empathy in the workplace. Explore key strategies for effectively communicating empathy to the people you work with. Plus, discover how your past experiences and position can keep you from being more empathetic, how to better understand the mindset of your coworkers and superiors, and how to avoid empathy fatigue.

Research indicates that likability can be equally if not more important than competence when hiring managers are making decisions. Likability also helps you succeed once you land the job: Likable employees get more assistance and earn more promotions. In this course, you can learn simple techniques for making yourself a more appealing candidate by shifting behaviors that influence how others perceive you, ultimately becoming more likable to your network and the decision-makers in the hiring process. Dr. Dawn Graham—career director for the Executive MBA Program at the Wharton School and a former recruiter—helps you tap into and enhance your natural likability, build your network, and start off your new role on a positive note.

Moving your workday from an office building to the quietest corner of your own home was likely jarring at first—but now, you've found your groove. Maybe you've even grown to like remote work. But with many organizations prepping for a hybrid work environment in which employees split their time between remote and in-person working, you'll likely need to adjust your mindset yet again. In this course, productivity author and Emmy-winning producer Paula Rizzo shows you how. Learn how to revamp your productivity style to help you stay on task when switching between locations. Discover how to rethink your physical spaces so that they are mirrored at home and at work, as well as how to prepare both your regular and home office for productivity whenever you're working there. Plus, learn how to stay one step ahead of productivity challenges, including how to deal with new disruptions at home and in the office.

Productivity coach, author, and Emmy-winning producer Paula Rizzo shares her road-tested processes, systems, tips, and hacks for taking effective notes. Explore how to capture important information, process it effectively, and take action. Discover different ways of taking notes. Differentiate between situations where note-taking is critical and situations where it is not. Learn a simple technique to determine what information is useful, and get best practices for taking notes by hand. Learn strategies for using analog and digital notetaking together to your advantage. Explore some nontraditional note-taking methods, as well as proven techniques for generating great notes. Once you have great notes, then what do you do? There are shortcuts to make sense of your notes faster, so you can spring into action. Discover how take clear and concise notes for others. Learn how to plan ahead and come out of every meeting feeling empowered and ready to get things done.

If you work with Revit, you may need to learn Enscape, the VR and real-time rendering plugin. It’s easy to get started with Enscape—just one click, and you can walk through your fully rendered project within seconds. No time-consuming upload to the cloud or export to other programs is required. And there’s so much more you can do, after getting started! AEC industry expert Brian Myers walks you through all the basics of using Enscape. Brian introduces you to the different views, the navigation tools, the asset library, and building information modeling (BIM). He steps through how to create scenes, then shows you how to adjust visual settings such as projection, rendering quality, contrast, effects, and much more. Brian covers general settings, as well, then dives into how you can use BIM with collaborative annotation, imports from other sources, and information associated with BIM objects.

When you're facing a looming deadline or an urgent meeting with a client, rendering directly from the modeling environment isn't always feasible. Enscape, a real-time rendering plugin for Revit, SketchUp, Rhino, and other AEC applications, is an affordable and user-friendly option that allows you to quickly produce client-ready visualizations. In this course, you can learn the essential tools and techniques for rendering 3D designs with Enscape and Revit. Instructor Brian Myers covers the basics, explaining how to start Enscape from Revit and use the navigation tools. He also covers creating scenes, videos, and panoramas; adjusting general render settings such as depth of field, field of view, and motion blur; adding special effects such as fog, wind, and clouds; and customizing your preferences and performance settings. By the end of the course, you'll know how to tune Enscape to fit your rendering workflow and communicate your designs faster and more effortlessly than ever before.

Statamic, a flat-file content management system (CMS), offers developers the ability to create custom websites that are both easy to manage and beautiful. And because Statamic is built with PHP on top of Laravel, it is a natural fit for Laravel developers looking for an alternative to WordPress. In this course, join instructor Zuzana Kunckova as she covers the essentials of this versatile, full-featured CMS.

Zuzana steps through how to install Statamic, create users, and add and style content. She also shows how to work with Antlers, the templating engine that comes with Statamic, to fetch and filter content, as well as display and modify data on the front end. Plus, discover how to upload and deploy your very own Statamic website on Netlify, a free hosting service for web applications and static websites.

Are you working in 2D animation or looking to learn more about it? In this course, Dermot O’Connor pulls together practical advice and time-tested techniques on essential technical aspects of animation. Dermot goes over several important details of animating on paper, such as frame rates, production logistics, timing charts versus digital tweens, color models, and much more. He explains the technical aspects of how to capture what you want to animate, including a number of special effects and useful “cheats.” Dermot concludes with handy production tips on everything from sweatbox notes to common pitfalls and how to avoid them.

Note: This course was created by Dermot O’Connor. We are pleased to host this training in our library.

Storyboarding is an essential part of preproduction. In this course, Mark Simon, author of the best-selling book Storyboards: Motion in Art, 3rd Edition, shares his experience from working on over 5,000 projects. Mark explains what skills you need to be a successful storyboard artist, where you can look for jobs, and ways you can charge for storyboarding work. He outlines the supplies that you will need. Mark describes how animation and live-action storyboards differ, as well as the differences between presentation boards and shooting boards. He steps through the preparation and research needed to start a storyboarding job, then goes over tips to complete a storyboard job. Mark discusses how to use correct camera terms and give notes on special effects shots. He concludes with the steps to take to deliver your storyboards.

Learn how to establish policies to help your organization successfully work from home or any other remote location. As the former director of marketing at FlexJobs and a remote work educator and advocate, Michael Gutman connects people and companies with the value of flexible work. In this course, he helps managers create a continuity plan for uncertain times, such as the COVID-19 pandemic. The policy you create can have far-reaching impact beyond the crisis, by tapping into new markets, creating a culture of work flexibility, and creating employee loyalty and engagement. Discover how to create and communicate your policy, solicit feedback, and provide the training and leadership to make your policy a success. Mike also includes a chapter of tips for employees working from home.

Enumeration is designed for ethical hackers who want to build their skills in reconnaissance of targets and in optimizing their penetration testing. In this course, instructor Malcolm Shore teaches the basic methods of enumerating networks and targeting systems with common enumeration tools. Malcolm explains what enumeration is and gives you opportunities in the course for hands-on experience. He covers enumeration for local and remote hosts. Malcolm discusses how to enumerate web apps, the internet, and cloud resources. He also goes over how to use tools like SuperScan, NetScanTools Pro, Nmap, JXplorer, and more.

System hacking is the way hackers get access to individual computers on a network. Ethical hackers learn system hacking to detect, prevent, and counter these types of attacks. This course explains the main methods of system hacking—password cracking, privilege escalation, spyware installation, and keylogging—and the countermeasures IT security professionals can take to fight these attacks. Security expert Lisa Bock also covers steganography, spyware on a cell phone, and tactics for hiding files and tools.

These tutorials, along with the other courses featured in the Ethical Hacking series, will prepare students to pass the Certified Ethical Hacker exam and start a career in this in-demand field. Find out more about the exam at https://www.eccouncil.org/programs/certified-ethical-hacker-ceh.

Self-image is a powerful driving force for consumers. The desire to be seen and admired is, in part, what makes influencers with aspirational lifestyles effective marketing tools and compels people to keep up with the latest trends. In this installment of the Evil by Design series, learn how to use this knowledge to your advantage. Instructor Chris Nodder discusses the impact of envy and differences in status, why cognitive dissonance and managing the gap between truth and fiction can be a challenge for designers, and how people can be unconsciously ignorant of their own ignorance (and how this impacts the language of persuasive design). Chris also digs into the grey areas of this design strategy, helping you discern how far you should take these dark patterns.

Have you ever watched a movie you’d never heard of or had any previous interest in, simply because it was the highest grossing movie of the year, or because it won a bunch of awards? These persuasive effects are based on credibility, namely social proof (many people saw the movie) and authority (critics loved it). As people are more likely to trust a source they find credible, creating credibility and trust in your design, brand, or campaign is an essential part of success. In this course, Chris Nodder shows how you can build your credibility and influence users’ behavior through targeted, persuasive design efforts, as well as the use of dark patterns. He covers the different ways you can create credibility—social proof, reciprocation, authority, smart defaults—as well as how to use your newfound credibility and the ethical considerations in doing so.

Design is communication. But a thoughtfully designed UI can do more than just communicate a user's options. It can also persuade users, nudging them down whatever path the designer had in mind. And this persuasive power can be used for both good and nefarious purposes. In this course, the first installment in the series based on his book Evil by Design, Chris Nodder provides an overview of persuasive design and its ethical implications, focusing on how to positively integrate persuasive design into products. Chris delves into the science of human behavior and how it applies to user experience and design. He explores how design can appeal to direct emotions and cause very targeted and predictable responses from people. Plus, he digs into the different types of dark patterns you may encounter and leverage in your projects, as well as how far you can take those designs while still remaining a force for good. Whether you're a software developer looking to design persuasive interfaces—or a consumer curious about how persuasive techniques work—this course can serve to enlighten and inform.

The Dynamics 365 Fundamentals exam measures your ability to understand the essentials of Microsoft Dynamics 365. In this course, instructor Sharon Bennett covers the essentials of Dynamic 365 services and helps exam takers understand how to successfully prep for the exam. After a quick overview, Sharon delves into marketing capabilities and apps, as well as the sales lifecycle and related sales apps, within Dynamics 365. She explains customer service and field service, then goes into project operations. Sharon also discusses shared features, such as common customer engagement features, reporting tools, and options to integrate with other Microsoft applications. For each topic she covers, Sharon offers detailed explanations and helps you understand what you need to know in order to pass the Dynamics 365 Fundamentals exam with flying colors.

The Dynamics 365 Fundamentals exam measures your understanding of the essentials of Microsoft Dynamics 365, specifically artificial intelligence, mixed reality, the Power Platform, cloud concepts, cloud security, role-based security in Dynamics 365, Common Data Service, data management framework, Dynamics 365 reporting, Dynamics 365 integrations, and cloud deployment. In this course, instructor Sharon Bennett covers the main points of these services and helps exam takers understand how to successfully prep for the MB-920: Microsoft Dynamics 365 Fundamentals (ERP) exam. After explaining how Dynamics 365 supports supply chain management, Sharon highlights the application’s finance features and commerce capabilities. She goes over Dynamics 365 features that simplify and support human resources, as well as features that you can leverage within project operations. Sharon concludes with some useful reporting capabilities and integration options.

The Open Group Architecture Framework, or TOGAF, is a framework and methodology for developing enterprise-level software. TOGAF provides an approach for designing, planning, implementing, and governing enterprise IT architecture. This high-level, systematic approach is designed to reduce error, maintain timelines, keep the project on budget and align IT with business units. If you’re looking to get certified in TOGAF, join Shane Chagpar in this course, as he provides an overview of the TOGAF Foundation exam, taking you step-by-step through the learning objectives for the Level 1 exam.

A proper security foundation is key for any cloud environment. The new SC-900 exam from Microsoft (SC-900: Microsoft Security, Compliance, and Identity Fundamentals) provides a great foundation for anyone wishing to familiarize themselves with the fundamentals of security concepts across Microsoft's cloud-based services. This course covers in-depth the concepts that exam takers will be tested on. Instructor Sharon Bennett dives into security, compliance, and identity fundamentals for Microsoft, from overarching concepts through solution capabilities. Sharon also goes over threat protection, security management, and compliance management.

The Azure exams have gone through many changes over the past few years, moving towards a more role-based exam style. As a part of this update, the AZ-204 exam was created. In this course, instructor Carmel Eve goes over how best to prepare for the AZ-204 exam, including what to practice, the exam format, and more. Carmel explains the benefits of becoming certified in Microsoft Azure and goes over the structure and goals of the exam. She covers each section of the exam, giving you a brief overview of the section then going into each topic in more detail. Carmel provides hands-on examples of how various Azure services can be used and configured. She discusses question formats and what you will encounter when you actually go to take the exam. Carmel concludes with an explanation of how the exam fits into the wider range of Microsoft certifications and highlights some options for continuing in your exam preparations.